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Passenger Assist


Job Location:

Plymouth - UK

Monthly Salary: Not provided by the employer
Posted: 30 September 2026 (9 days ago)
Application Deadline: 28 December 2026
Vacancies: 1 Vacancy

Job Summary

Passenger Assistant Term Time Only

Location: Plymouth
Rate: 17.41 per hour (Umbrella)
Contract: Ongoing / Academic Year Contract
Hours: Approximately 10 Hours Per Week (hours may vary depending on routes and cover requirements)
Working Pattern: Part-Time Term Time Only
DBS: Enhanced DBS with Childrens Barred List Required
Pay: Bi-weekly

Summary

We are seeking compassionate and dependable Passenger Assistants to support children and young people aged 4-25 with Special Educational Needs and Disabilities (SEND) during their school or college commutes. As part of Plymouths Home-to-School Transport Service you will play a crucial role in ensuring that passengers travel safely and comfortably providing essential support throughout their journey. This rewarding position is ideal for individuals who enjoy working with children and young people especially those with additional needs.

Key Responsibilities

  • Assist children and young people during their transport to and from educational settings.
  • Ensure the safety welfare and comfort of passengers at all times.
  • Offer reassurance and assistance to students with SEND.
  • Collaborate with drivers schools parents and transport teams.
  • Foster a calm safe and positive travel environment.
  • Help students board and exit vehicles safely.
  • Adhere to safeguarding and health & safety procedures.
  • Provide cover for absent Passenger Assistants as needed.
  • Report any concerns or incidents according to procedures.
Working Hours

This position is available during school term times only. Typical working hours include:

  • Morning Routes: Approximately 7:00am 9:30am
  • Afternoon Routes: Approximately 2:30pm 5:15pm
Coverage is generally required Monday to Friday with hours subject to change based on route allocations and service needs.

Essential

Requirements
Requirements:

  • Genuine interest in supporting children and young people with SEND.
  • Availability for both morning and afternoon routes Monday to Friday.
  • Flexibility to adapt to varying route requirements.
  • Strong communication and interpersonal skills.
  • Reliable patient and caring demeanor.
  • Ability to work effectively as part of a team.
  • Understanding of safeguarding responsibilities.
Mandatory

  • Enhanced DBS Check including the Childrens Barred List.
  • Must reside within Plymouth City boundaries or be able to travel independently to a designated vehicle pick-up point within Plymouth.
  • Availability during term time working patterns.
Desirable

  • Previous experience supporting:
    • Children
    • Young people
    • SEND learners
  • Experience in:
    • Education
    • Care
    • Support Work
    • Youth Work
    • Social Care
Training

  • Comprehensive training will be provided before starting.
  • Ongoing support and guidance will be available throughout the assignment.
Whats on Offer

  • 17.41 per hour (Umbrella)
  • Part-Time
  • Term Time Only
  • Approximately 10 Hours Per Week
  • Bi-weekly Pay
  • Flexible and rewarding work supporting children and young people.
  • Excellent opportunity to gain experience within SEND and education services.
  • Ideal for individuals returning to work semi-retired candidates or those seeking meaningful part-time employment.
This role is suitable for candidates with experience as a Passenger Assistant School Transport Escort SEND Support Worker Teaching Assistant Learning Support Assistant Classroom Assistant Care Worker Youth Worker School Escort or Childrens Support Worker.


Required Skills:

Essential Requirements Genuine interest in supporting children and young people with SEND. Availability for both morning and afternoon routes Monday to Friday. Ability to work flexibly around varying route requirements. Excellent communication and interpersonal skills. Reliable patient and caring approach. Ability to work effectively as part of a team. Understanding of safeguarding responsibilities. Mandatory Requirements Enhanced DBS Check including the Childrens Barred List. Must live within Plymouth City boundaries or be able to travel independently to a designated vehicle pick-up point within Plymouth. Availability during term time working patterns. Desirable Requirements Previous experience supporting: Children Young people SEND learners Experience within: Education Care Support Work Youth Work Social Care Training Full training will be provided before commencement. Ongoing support and guidance available throughout the assignment. Whats on Offer 17.41 per hour (Umbrella) Part-Time Term Time Only Approximately 10 Hours Per Week Bi-weekly Pay Flexible and rewarding work supporting children and young people. Excellent opportunity to gain experience within SEND and education services. Ideal for individuals returning to work semi-retired candidates or those seeking meaningful part-time employment. Suitable for candidates with experience as a Passenger Assistant School Transport Escort SEND Support Worker Teaching Assistant Learning Support Assistant Classroom Assistant Care Worker Youth Worker School Escort or Childrens Support Worker.