Parts Administrator

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Role Overview:

Otis is growing and we are recruiting a Customer Care Champion working within our Parts team based in Leicester. The hours of work will be 8am-4pm.

Acting as the primary interface between our internal and external stakeholders you will be the first point of contact for our engineers who require material to support call backs & maintenance.

On a typical day you will:

The Parts Procurement Administrator is responsible for sourcing ordering and managing parts and materials required to support operational and maintenance activities. The role ensures timely availability of parts cost control supplier compliance and accurate procurement records while maintaining strong relationships with suppliers and internal stakeholders

Your role in these situations is to:

• Process parts and materials orders in line with operational requirements and procurement policies
• Source parts from approved suppliers ensuring best value quality and delivery times
• Raise purchase orders and track orders through to delivery
• Liaise with suppliers regarding pricing availability lead times and delivery issues
• Resolve order discrepancies shortages damaged goods or invoicing queries
• Maintain accurate procurement records within ERP / ordering systems
• Support cost-saving initiatives and supplier performance reviews
• Ensure compliance with company policies health & safety standards and procurement regulations

What You Will Need to be Successful:

• Previous experience in parts ordering procurement or supply chain roles
• Strong administrative and organisational skills
• Ability to manage multiple orders and priorities effectively
• Good communication skills both written and verbal
• Confident using procurement systems CRM software and Microsoft Office (Excel Outlook)
• Attention to detail and accuracy

Whats in it for me

• You will receive an employment with the world market leader in a crisis-proof industry.
• We will train you intensively in the areas of technology processes & soft skills and you can exchange ideas with experienced colleagues at any time.

With strong performance you will have the opportunity to grow in this role to build a career at Otis.

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If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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