Partner Orders Programme Manager

Fanatics Commerce is the global leader in licensed sports merchandise operating a vertically integrated platform that designs manufactures and delivers officially licensed apparel jerseys headwear and collectibles for major leagues teams and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital in-venue and retail Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the worlds most iconic sports properties.

At Fanatics we bring our BOLD Leadership Principles to life every day - building championship teams obsessing over fans acting with entrepreneurial speed and delivering with a determined and relentless mindset.

Fanatics is seeking a Partner Orders Programme Manager to manage the end-to-end delivery of merchandise programmes on behalf of our rights holder partners. Reporting to the Director Golf Retail & Partnerships. This role will act as the key link between rights holders corporate partners suppliers and internal teams. You will oversee the entire order lifecycle from catalogue creation product development and sell-in order receipt and management supplier liaison branding coordination order logistics final delivery and financial reconciliation. As the programme grows the role will expand to support additional Fanatics rights holder partnerships across multiple sports. This is a fixed term position until December 31st 2027.

Key Responsibilities

• Manage and oversee the full end to end corporate sale programme for the DPWT and Ryder Cup in 2027 managing annual budgets and putting in processes and building relationships to achieve sales forecasts
• Serve as the primary contact for rights holders and their corporate partners.
• Create present and manage partner merchandise catalogues and product selections.
• Work with suppliers on bespoke product development where necessary
• Receive and process customer orders quotations purchase orders and invoicing requirements.
• Coordinate supplier orders production schedules inventory availability and bespoke branding requirements.
• Track orders through fulfilment and ensure timely delivery.
• Resolve operational issues and maintain high service standards.
• Attend key partner on-site events to support merchandise operations and manage requests and liaisons.
• Support the development of scalable processes as the programme expands across Fanatics partnerships.
• Receive and resolve all client enquiries.

Skills & Experience

• Experience in account management customer operations product development merchandising or B2B order management.
• Strong organisational and project management skills.
• Excellent stakeholder management and communication abilities.
• Commercially minded with a strong customer service focus.
• Experience managing rights holders and suppliers
• Experience with bespoke product development desirable
• Very high attention to detail and ability to manage orders from inception to delivery.
• Exceptionally organised and able to be flexible to meet partner needs.
• Able to ectively prioritise and the ability to manage many projects concurrently.

At Fanatics we operate with a BOLD mindset - We Build Championship Teams were Obsessed with Fans we embrace a Limitless Entrepreneurial Spirit and we approach every challenge with a Determined and Relentless Mindset. If youre ready to contribute to a dynamic fast-paced environment that thrives on collaboration and growth we want you to be part of our team.

ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce Fanatics Collectibles and Fanatics Betting & Gaming allowing sports fans to Buy Collect and Bet. Through the Fanatics platform sports fans can buy licensed fan gear jerseys lifestyle and streetwear products headwear and hardgoods; collect physical and digital trading cards sports memorabilia and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties including major national and international professional sports leagues players associations teams colleges college conferences and retail partners 2500 athletes and celebrities and 200 exclusive athletes; and over 2000 retail locations including its Lids retail stores. Our more than 22000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM
Fanatics Commerce is a leading designer manufacturer and seller of licensed fan gear jerseys lifestyle and streetwear products headwear and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues teams colleges and associations globally as well as its flagship site .

Fanatics Commerce has a broad range of online sports venue and vertical apparel partnerships worldwide including comprehensive partnerships with leading leagues teams colleges and sports organizations across the worldincluding the NFL NBA MLB NHL MLS Formula 1 and Australian Football League (AFL); the Dallas Cowboys Golden State Warriors Paris Saint-Germain Chelsea FC and Tokyo Giants; the University of Notre Dame University of Alabama and University of Texas; the International Olympic Committee (IOC) England Rugby and the Union of European Football Associations (UEFA).

At Fanatics Commerce we infuse our BOLD Leadership Principles in everything we do:
Build Championship Teams
Obsessed with Fans
Limitless Entrepreneurial Spirit
Determined and Relentless Mindset

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