Partner Account Manager

Partner Account Manager - Permanent

A bit of background on Breathe

Located in vibrant Horsham Breathe isnt your typical SaaS business. Private equity owned well-funded with 14500 customers and an average 6 years LTV (a rarity in the SaaS industry) Breathe is the number 1 HR Software for SMEs in the UK. But there is more to it our work culture is award winning with talented people that are committed to driving impact while having fun together. Were proud of our track record of success but were even more excited about what the future holds for us.

Confidence can sometimes hold us back from applying for a job. But well let you in on a secret: theres no such thing as a perfect candidate. Breathe is a place where everyone can grow. So however you identify and whatever background you bring with you please apply if this is a role that would make you excited to come into work every day.

Our Values: What We Live By

Start With People -We remember our work affects real people so we take the time to listen understand and act with care.

Own It Together -We take responsibility for our part support each other through the messy bits and focus on fixing things rather than finding blame.

Clear Is Kind -We speak honestly and with care. We dont avoid difficult conversations and we make sure people have the clarity they need to move forward.

Why This Role Is SO Important:

Were a fast-growing SaaS company on a mission to revolutionise the way our partners do business! Our Partner Team is at the heart of that mission helping our partners scale their success while driving our own growth. If youre a relationship-builder a strategic thinker and love seeing businesses thrive this is the role for you!

The Partner Account Manager role is the linchpin of our growth. Youll look after a portfolio of partners using real-time data to see who is thriving who is stalling and where the revenue leaks are. Because we believe that Clear Is Kind youll need to have honest constructive conversations with partners about their performance giving them the exact clarity they need to unlock their potential.

Key Duties & Responsibilities

Lets be clear from the start: This isnt a direct sales role and it isnt passive account management. You will spend your time motivating external sales channels identifying why trials arent converting and jumping on video calls to give partners the commercial confidence they need to pitch the Breathe platform.Our partners do the closing; your job is to be the commercial engine behind them. You are the coach the strategist and the catalyst.

• Driving Partner Activity: Building a structured proactive contact programme. Youre not just checking in youre reaching out with a plan to help them scale.
• Analysing the Numbers: Using partner performance data and trial conversion rates to decide exactly where to spend your time for the highest return.
• Hitting Commercial Targets: Taking ownership of your territory to hit monthly KPIs across new trial volumes and partner activation rates.
• Running High-Impact Training: Delivering sharp engaging platform demonstrations that teach partners how to successfully position and sell Breathe to their clients.
• Protecting Revenue: Spotting the early warning signs of partner drop-offs and stepping in early to minimise churn.
• Ensuring Compliance: Maintaining awareness of and being compliant with information security protocols in relation to your job role and handling of any data

Key Competencies & Behaviours

• You Start with People: You are a natural relationship-builder who takes the time to listen and understand what makes your partners tick acting with genuine care to support their growth.
• You Own It Together: When a partner account drops off or a process gets messy you dont look for blame. You take accountability collaborate with the team and focus on the fix.
• You believe that Clear Is Kind: You communicate honestly and with care. You dont fold at difficult conversations and you know how to challenge partners constructively deliver feedback clearly and get them excited about the platform.
• You have a commercial engine: You are genuinely motivated by targets numbers and driving activity.
• You are data-led not data-scared: You dont need to be a data scientist but you do need to look at conversion metrics and spot the commercial story behind them.
• You actually care about the product: You cant inspire partners if you dont believe in what youre selling. Youll need to know Breathe inside out.

Why Youll Love it Here:

commission

Flexible working 50% office based & core hours are 10am to 3.30pm

25 days holiday ( 1 extra after 3 years!) PLUS Your Birthday off!

UK Bank holidays Christmas Eve and New Years Eve afternoons off!

Dog friendly office because furry co-workers make everything better!

Private medical insurance (PMI) - with enhanced mental health dental & optical coverage via AXA

Employee Assistance Programme Support when you need it

Life Insurance 2 x salary & Matched pension (5%) because the future matters

2 x volunteer days per year give back to causes that matter to you

Access to Mintago Exclusive financial wellbeing through discounts and expert advice

Retail discount scheme perks and savings just for being part of our team!

The Hiring Process: Lets Make it Personal!

Screening Call:Virtual via Google Meetwith one of our team to have a friendly chat learn more about your experience what excites you about the role and how you align with our people-first culture.

Competency Interview: OnlineYoull meet the hiring manager and well dive into your skills ambitions and how youd impact. This is also your chance to ask us anything about the role and company!

Final stage Interview: (In person with short presentation)Youll meet the hiring manager and our Partnerships Lead and give us a 10-15 min presentation (were working on the brief!). A chance to come and see our offices and get a feel for our culture.

Ready to join us Apply Now!

Breathe is an equal opportunity employer and we encourage applicants from diverse backgrounds to join our team.

At Breathe we are passionate about empowering HR with responsible secure and safe AI aiming to be among the first in the UK to achieveISO 42001:2023 certification. Handling sensitive employee data necessitates strict adherence to ourISO 27001:2022 Certifiedsecurity policies making data privacy and security paramount in every role.

Required Experience:

IC