Partner Account Manager (Commercial), Spanish-Speaker

At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If youre a close but not exact match with the description we hope youll still consider applying. Want to learn more about life at Klaviyo Visit see how we empower creators to own their own destiny.

London UK (3 days p/week in-office)
Full-time permanent role

At Klaviyo Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Partner Account Manager for EMEA (specifically for the Spanish region) you will be responsible for building a long term deep and mutually-beneficial relationship with Klaviyos digital marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

You are responsible for articulating the value of Klaviyos software differentiating Klaviyo from other solutions managing business development referrals (and co-selling opportunities) to/ from your partners and coaching your partners on how to grow their business including their profitability with Klaviyo.

How youll make an impact

• Manage relationships: Nurture a portfolio of 40 partner relationships serving as a trusted advisor
• Drive partner growth: develop and execute long-term strategies to help partners achieve their growth objectives with klaviyo
• Lead referrals and co-selling: build and manage a lead referral pipeline between klaviyo and your partners identifying co-selling opportunities to drive mutual success
• Showcase Klaviyo expertise: articulate the value of klaviyos platform differentiating it from competitors and demonstrating how it can improve partners profitability and business outcomes
• Operate with revenue goals: be comfortable operating with revenue-focused objectives ensuring partners contribute meaningfully to klaviyos growth
• Collaborate cross-functionally: work closely with marketing sales and product teams to educate partners on platform enhancements and support their integration into their offerings
• Travel: spend up to 25% of your time traveling across the the Spanish region to build relationships and attend events when needed
• Transform workflows by putting AI at the center building smarter systems and ways of working from the ground up

Experience:

• 2 years in Partnerships Channel Account Management or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)
• Experience working with digital marketing agencies and/ or systems integrator partners
• Proven ability to manage multiple accounts and relationships in a high-velocity high-volume environment with a focus on driving partner productivity

Languages:

• Fluent in English and Spanish (written and verbal) essential
• Business-fluent Italian (written & verbal) a bonus!
  
  

Skills:

• Exceptional influencing and relationship-building abilities across all levels of seniority with the capacity to navigate complex organizational structures
• Adept at identifying and aligning partner goals with Klaviyos platform capabilities
  
  

Mindset:

• Collaborative strategic thinker with a creative approach to problem-solving
• Passionate about building strong partnerships and delivering value
• Youve already experimented with AI in work or personal projects and youre excited to dive in and learn fast. Youre hungry to responsibly explore new AI tools and workflows finding ways to make your work smarter and more efficient.
  
  

Other Requirements:

• Willing and able to travel across the UKI and Europe as needed

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