Park Avenue Housing Adviser
Job Summary
- Conduct housing needs assessments for individuals seeking assistance.
- Develop and manage Personalised Housing Plans tailored to individual circumstances.
- Handle a complex caseload in a high-demand environment.
- Proactively work to prevent and relieve homelessness through:
- Advice and guidance
- Advocacy
- Negotiation and mediation
- Advice and guidance
- Explore all available housing options to achieve the best outcomes.
- Assess and investigate homelessness applications under Part VII of the Housing Act 1996.
- Make legally sound decisions and communicate outcomes clearly to applicants.
- Ensure compliance with legislation Code of Guidance and best practices.
- Experience in housing options homelessness prevention or a similar role.
- Strong understanding of:
- Homelessness Reduction Act
- Housing Act 1996 (Part VII)
- Homelessness Reduction Act
- Experience managing a busy caseload within a local authority or housing setting.
- Proven ability to prevent homelessness through practical solutions.
- Excellent communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Ability to manage complex cases with professionalism and empathy.
- Good organizational skills and attention to detail.
- Ability to work effectively in a pressurised environment.
- Hybrid working (2 days office-based).
- Opportunity to work in a high-impact frontline service.
- Gain valuable experience within a local authority setting.
- Competitive contract with bi-weekly pay.
- Immediate start available.
Required Skills:
Requirements: Experience & Skills Required Essential Experience Experience working within Housing Benefits or a similar welfare benefits environment. Experience interpreting and applying benefit legislation and guidance. Experience in quality assurance checking or auditing of claims. Experience working with financial data and returns. Desirable Experience Experience completing Housing Benefit subsidy claims/returns. Experience working with auditors or supporting audit processes. Local authority or public sector experience. Essential Skills Strong analytical and problem-solving skills. High level of accuracy and attention to detail. Good understanding of Housing Benefit subsidy rules and compliance requirements. Ability to interpret complex legislation and apply it in practice. Strong communication skills to provide constructive feedback and guidance to colleagues. Ability to work independently and manage deadlines. Proficient IT skills including Microsoft Office (particularly Excel). Qualifications Essential Educated to GCSE level (or equivalent) including English and Maths. Relevant experience in Housing Benefits administration or subsidy work. Desirable Professional qualification in Revenues and Benefits or related field. Training or certification in Housing Benefit subsidy and compliance. --- Performance Measures Accuracy of Housing Benefit assessments and compliance with legislation. Timely and accurate completion of subsidy returns. Improvement in subsidy income and reduction in errors. Positive audit outcomes and reduced risk exposure. Identification and development of staff through quality assurance processes. Additional Information A valid DBS (Disclosure and Barring Service) check is required for this role. We pay on a bi-weekly basis. Working hours per week: 37. Location: Northampton.