Overnight Counsellor
Manchester - UK
Job Summary
Our HealthTech delivers digital transformation for Insurers Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions that decrease digital fragmentation and engage empower and transform their peoples lives.
Established in 2018 by Stuart McGoldrick and Stephen Costello provides services internationally to over 7.2m insurance members 3000 corporate clients 60 universities and 650000 university students. currently employs over 450 people
Our vision is to change and save as many lives as possible.
We are strong believers that good quality training is an essential part of peoples success in their roles. With this role we offer 3 weeks of fully paid training Monday to Friday from 9am to 5pm. After the training the work schedule would be:
- Overnight on Monday Friday and Saturday
- Overnight on Thursday Saturday and Sunday
- Carrying out screening assessments over the phone with individuals wishing to engage with EAP services focusing on strengths as well as difficulties.
- To conduct risk assessments and implement risk management plans as appropriate with the support of our Psychological Triage team.
- To identify current supports available to individuals contacting the service and develop goal focused collaborative action plans.
- To provide brief goal focused therapeutic support to individuals contacting the service.
- Answering calls and maintaining a busy shared mail inbox
- Scheduling appointments liaising with clients and clinicians
- To liaise and consult with other professionals working across the service as appropriate.
- To contribute to research and evaluation of the EAP service as required.
- To operate within all policies procedures and guidelines of the SH and EAP service.
- To participate in team meetings and attend other meetings as deemed necessary.
- To be flexible regarding working hours in line with the needs of the project (incorporating occasional late evening and weekend work)
- Reviewing and handling of cases/queries that need to be investigated/escalated either from individual service user perspective or client organisational level
- Liaising with clinical governance around complex high risk case
- Working on specific tasks required relating to service development expansion of service.
- A recognised qualification in Counselling or Psychotherapy at level 5 or higher.
- Full accredited or registered membership of a recognised professional body or organisation which is governed by a recognised code of ethics and disciplinary process (i.e. IACP BACP BPC UKCP BABCP NCPS COSCA ICP APPI etc
- Experience working with a variety of clients reflecting a wide range of clinical presentations.
- Experience of screening clients & carrying out initial screening appointments.
- Ability to work co-operatively as part of a team
- Ability to plan organise and prioritise own work.
- Strong interpersonal and communication skills.
- Basic computing skills: word processing email internet ability to use a CSM software package.
- Experience working with clients using short terms models of therapeutic intervention particularly CBT
- Experience working within an EAP service
- Experience working on phone lines
- Ability to work therapeutically in a language other than English.
- Open to working overnight
- Part-time contract
- Work from home
- Competitive salary (Dependent on experience) plus 5% bonus employee benefits
- 25 days annual leave per annum pro rata
- A welcoming and supportive multidisciplinary team of colleagues who share your passion
- Training guidance and support to allow you to do your role to the best of your ability
- Opportunities to develop your skills and expertise through learning and training
- The chance to contribute to the development and shaping of a new and exciting service
- Working for an organisation that is striving to improve as many lives as possible where values genuinely drive the day-to-day work and decisions at all levels within the company.
- Extensive list of employee perks and benefits
About Company
Spectrum.Life is a healthtech partner supporting insurers, workplaces and educators with full spectrum digital health, mental health and wellbeing.