Outpatient Capacity Coordinator

Outpatient Capacity Coordinator Administration Private Hospital Permanent Full-time 37.5 hrs per week Southampton

Spire Southampton Hospital have an exciting opportunity for an Outpatient Capacity Coordinator to join the team. We are seeking someone with strong administration skills who has worked in healthcare in either administration or a healthcare assistant role that would like to move into Administration.

Spire Southampton Hospital offers world-class care attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.

Duties and responsibilities:

• Manage Out Patients mailbox for email request for ad hoc clinic capacity list extensions and cancellations ( 18 rooms 2 treatment rooms 1 minor ops)
• Review systems liaise with secretaries and OP manager regarding changes and request confirmation.
• To build effective partnerships with consultants and secretaries. Increasing consultantengagementwhilstdeliveringontargetsfortheatreandoutpatient utilisation.
• To provide a single point of contact for consultants and secretaries to manage the allocationoffixed theatre listsandadhoc theatresessions or removal of sessions where there is the prospect of being under-utilised.
• To work alongside clinical areas toensurethatallresourcesareavailabletosupport assigned cases.
• ToworkwithSpireutilisationtoolsandreportstosupportactivityandchair utilisation meetings.
• To create dashboard/reporting information to advise SMT of utilisation status highlighting key or material movements.
• To have a good understanding of the patient pathway identifying pinch points proactively so they can be avoided.

Candidate Requirements:

• Strong administrator skills and experience
• Demonstrableabilityinproblem solvingandprioritisationskills.
• Swiftlyunderstandthecauseofchallengesandbeabletowork collaborativelywithmulti- disciplinary teams to resolve
• Willingnesstotakeownershipandresponsibilitytodeliver solutions.
• Excellentcommunicationandpeople skills
• Abilitytoprioritiseandmanageownworkload.
• Passionforincreasingpatientthroughput.
• Willingnesstohavedifficultconversationswithseniorcliniciansandcolleaguestoimprove utilisation

Contract:Permanent

Hours: Full-time 37.5 hrs per week. Monday-Friday

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• Spire for you reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Free onsite parking

Our Values:

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; its their dedication warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing Date: If we have received sufficient applications this date may be brought forward so please submit your application as soon as possible.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Charlotte Oliver on

For usits more than just treating patients; its about looking after people.

About Us

Spire Healthcare is a leading independent healthcare group in the United Kingdom running 38 hospitals and over 50 clinics across England Wales and Scotland. It provides diagnostics inpatient day case and outpatient care operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health musculoskeletal and dermatological services.

We have achieved our market leading position because of our Purpose which is to make a positive difference to peoples lives through outstanding personalised care. Everyone at Spire is aligned to this purpose which underpins a culture of respect inclusion passion and collaboration across our business enabling us to achieve more than 98% of our hospitals being rated Good or Outstanding by the Regulators; these are sector leading standards.