OPTICAL BRANCH MANAGER Putney

The Opportunity

As Branch Manager youll play a key role in the success of the practice balancing commercial performance with outstanding patient care. Youll lead and develop your team build strong customer relationships and create an environment where both colleagues and customers feel valued.

• Building strong relationships with the community and ensuring an excellent customer experience
• Supporting and developing your team to reach their potential
• Setting realistic business goals and creating plans to achieve them
• Balancing the day-to-day running of the branch with a focus on its future growth

Job Responsibilities:

Reporting to the Area Manager youll be responsible for leading the day-to-day operation of the practice while driving growth engagement and customer satisfaction.

• Leading motivating and developing a high-performing team

• Driving branch growth and commercial success

• Delivering exceptional customer service and patient experiences

• Monitoring performance and implementing strategies to achieve targets

• Building a positive supportive and engaging team culture

You will be a confident and experienced Dispensing Optician with strong leadership skills and a commercial mindset. Youll enjoy developing others leading by example and creating a successful branch environment.

Essential Requirements

• Qualified Dispensing Optician

• Fully registered with the GOC

Youll ideally have:

• Strong communication and relationship-building skills

• A positive proactive approach to leadership

• Commercial awareness and an interest in business performance

• The ability to inspire motivate and support others

• A desire to learn grow and build a career in management

Benefits:

• Staff Discount
• Bonus Scheme
• Access to the company Learning Academy
• Contribution Towards Gym/Club Memberships