Operations Team Leader

Join Our Team: Operations Team excited to welcome a new Operations Team Leader at our North West locationNavigate your future and lock in your career as we keep our canals open and Hours & LocationThis role follows a 37 hours over a 7 day working pattern. The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the Team Leader will be based at Swettenham Street Macclesfield Overview As an Operational Team Leader most of your working time is spent in our unique and wonderful outdoor environment and your daily tasks will vary and will As an Operational Team Leader you will spend most of your time working outdoors across our unique waterway network on the Macclesfield and Peak Forest Canals. This varied role plays a key part in the maintenance conservation and improvement of our canals while leading operatives and coordinating work activities across the as part of our North West team you will take responsibility for planning and allocating tasks while liaising with a wide range of internal and external stakeholders to support the effective delivery of operational work. The role also involves regular interaction with visitors customers volunteers and community groups so strong organisation communication and the ability to manage multiple priorities are all you will lead by example ensuring your approach reflects our values and commitment to delivering a positive experience for everyone who uses and enjoys our ResponsibilitiesAssisting the Supervisor in the delivery of a programme of maintenance and repair works by staff assisted by contractors as required to the ensure the waterway infrastructure is well maintained and works are completed to time and of volunteers in the delivery of works ensuring they are completed safely and to the correct quality whilst maintaining volunteer satisfaction and delivery of the programmeSupervise operatives and craft operatives to deliver a programme of both planned and reactive works maintaining both a high quality of output and high levels of customer the work of the team through the coordination of material and equipment ensuring staff adhere to agreed method statements and risk assessments. Deliver an adequately resourced first level of response for reactive works to ensure the safety of customer and the availability of the in a 24/7 standby rota. Displaying the Trust values and behaviours at all timesEnsuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour practices actions or decisions that are counter to the objectives of the Trusts policies and valuesAbout youYou have experience in an operational or maintenance environment with the ability to deliver work safely on time and to a high standard. You are organised proactive and confident coordinating teams materials and equipment.A strong team player you can lead and support others including volunteers while building positive relationships with colleagues and the public. You demonstrate good communication skills a customer-focused approach and a commitment to safety inclusion and the Trusts values.A full manual driving licence is essential and you are willing to participate in a standby & QualificationsNVQ Level II or National Diploma in a relevant subject Proven experience in operational managementProven experience of delivering works to time specification and budgetSome experience in line managementExperience of leading a team and being a positive role model encouraging and supporting others to make the best use of their abilitiesProven experience in customer serviceExcellent interpersonal leadership and communication skills; must be able to maintain favourable working relationships with colleagues volunteers and members of the publicValid manual drivers licence is essentialContact & ApplicationIf you have any questions feel free to reach out to us at We encourage early applications as we may close the vacancy once we receive enough suitable We OfferWe offer an annual salary of 30535. Enjoy a competitive pension scheme increasing holiday entitlement and a range of employee benefits. For a full breakdown of our benefits check out our brochure here:EVP - 1. Learn more: IND MP