Operations Support Specialist

Company:

Role Purpose

This role supports Boeing Defence UKs growing maintenance and modification business across multiple UK sites and aircraft platforms. Working within the MRO Core Capability Group (CCG) the Maintenance Operations Support Specialist will provide support to maintenance planning proposal and process improvement activities across current and future capabilities.

The role will help maintain and improve the MRP Pt 145 / MOE process support operational readiness for new and existing work packages and contribute to effective delivery across platforms such as Chinook Apache P-8A E-7 and future opportunities. The role will also support proposals mobilisation training and process coherence across the business.

Key Responsibilities

• Support the development maintenance and update of the Maintenance Organisation Exposition and related Pt 145 processes. Supporting process improvement activities migration of processes into new business models and creation of new MRO process standards
• Supporting the integration/development of the BDUK MRO standardised repeatable model.
• Work with SMEs focal points and stakeholders across multiple aircraft platforms to support changes to maintenance capability site activity and operating processes.
• Assist with change impact assessments for regulatory Boeing policy and process changes.
• Support proposal estimation and mobilisation activities for future maintenance and modification work.

• Collect organize and analyse operational and technical information to support effective decision-making and planning. Prepare comprehensive presentations and documentation for senior leadership ensuring all essential information is presented clearly to enable informed decisions
• Help improve consistency efficiency and good practice across maintenance and support areas including support for the setup of new maintenance/workshop locations.
• Support training planning and delivery where required including coordination with internal stakeholders.
• Assist with stakeholder communication and help maintain clear update loops across teams.
• Support safety quality and compliance activities including investigations and follow-up actions where needed.
• Work closely with BDUK MRO On site teams including Form 4 holders engineering planning quality supply chain and programme teams to support delivery.

Basic Qualifications

• Fluent written and spoken English

Preferred Skills and Experience

Candidates should demonstrate a mix of the following:

• Experience in aircraft maintenance modification or MRO support environments.
• Understanding of maintenance planning technical support or operational support activities.
• Good communication and stakeholder engagement skills.
• Ability to work independently with guidance and prioritise work effectively.
• Experience using data to support decisions and improve processes.
• Knowledge of regulatory and compliance requirements in an aerospace or defence environment.
• Ability to work across multiple functions and sites in a changing environment.
• Familiarity with MRO Enterprise Resource Planning (ERP) systems such as GOLDesp / GOLDMRO / SAP / or planning tools such as Oracle Primavera P6 or similar would be beneficial.
• A relevant qualification in aerospace engineering or a related field is desirable but equivalent experience will also be considered.

Competencies

• Communication conveys information clearly and effectively.
• Continuous Learning shows willingness to develop and apply new knowledge.
• Customer Focus supports customer priorities and delivery needs.
• Lean and Process Management looks for ways to improve efficiency and working practices.
• Quality works to required standards and supports first-time quality.
• Safety Awareness promotes safe working and raises concerns appropriately.
• Regulation understands and applies relevant regulatory and policy requirements.
• Processes understands how maintenance functions connect and affect each other.
• Analytical Skills can gather organise and interpret information to support recommendations.

Other Information

• Must be able to obtain and maintainSC security clearance.
• Travel to other Boeing Defence UK sites will be required.
• This role supports a fast-moving and growing business so flexibility and proactive working are important.

Language Requirements:

Education:

Relocation:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift: