Operations Support Manager

We exist to create positive change for people and the planet. Join us and make a difference too!

Job title: Operations Support Manager

Location: Loughborough UK

The Operations Support Manager will oversee the day-to-day management and delivery of activities carried out by the Operations Support teams within the Loughborough Laboratories. This facility specializes in testing consumer products within the construction life protection and digital & connected industries. The role entails managing a variety of teams located on site and will report into the Head of Operations Support.

Responsibilities:

• Maintenance: Ensuring all maintenance and inspection activities adhere to the CMMS schedule and compliance action plan. Minimizing downtime maximizing right-first-time (RFT) outcomes while considering budget constraints.

• Logistics: Processing samples in accordance with ISO 17025 accreditation optimizing throughput and revenue opportunities

• Leadership: Providing leadership to the team through an engagement framework conducting regular one-to-one sessions to address issues related to wellbeing workload objectives and professional development.

• Strategic Planning: Contribute to the formulation of strategic plans for Operations Support Team aligning them with the overall objectives of the organization and the Product Certification business stream.

• Performance Monitoring: Develop and implement performance metrics to evaluate team performance.

• Quality Assurance: Uphold rigorous quality standards implementing processes to review and approve project outputs before final delivery.

• Continuous Improvement: Drive continuous improvement initiatives identifying opportunities for increased efficiency effectiveness and innovation.

Travel Requirements: Occasional travel to other BSI sites suppliers or clients will be required on a semi-regular basis.

To be successful in the role you will have:

• Experience in operational delivery encompassing maintenance logistics HSE and administration functions ideally from a manufacturing environment.

• Previous experience in maintenance engineering and an electrical engineering background.

• Strong people management capabilities to handle a variety of day-to-day employee issues as well as the ability to coach and facilitate employee development.

• Proficiency in budget management.

• Advanced proficiency in Microsoft Office.

BSI offers a competitive total reward package an independent and varied job in an international environment flexible working hours ongoing training and development with the inclusion of 27-days annual leave paid sick leave bank holidays health insurance life insurance pension plan with company contribution income protection paid maternity leave paid paternity leave parental leave adoption leave compassionate leave paid bereavement leave learning and development opportunitiesand a wide range of flexible benefits that you can tailor to suit your lifestyle.

The guide salary for this position can range from 42400 - 53000 basic plus 5% bonus annually; actual compensation is based on various factors including but not limited to the candidates competencies level of experience education location divisional budget and internal peer compensation comparisons.

Do you believe the world deservesexcellence

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products systems services and the world we live in.

Headquartered in London BSI is the worlds first national standards organization with more than 100 years of experience. We are a global partner for 86000 companies and organizations in over 193 countries offering development auditing certification and training services including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food construction energy healthcare IT and trade sectors. Incorporated by Royal Charter were truly impartial and home to the ultimate mark of trust the Kitemark.

Through our unique combination of consulting training assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge bring your open and enthusiastic mindset to our dynamic team apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we goal is to create a sense of belonging for all employees by providing opportunities to develop grow andengage with our global organization all while having fun doing great is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability orimpairment throughout out our recruiting processplease inform your Talent Acquisition Partner.

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About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society building trust and enhancing lives.

Today BSI partners with more than 77500 clients in 195 countries and engages with a 15000 strong global community of experts industry and consumer groups organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive aerospace built environment food and retail and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity Agility and Collaboration BSI provides organizations with the confidence to grow by partnering with them to tackle societys critical issues from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.