Operations Manager – Luxury 4 Star Hotel

Set within hundreds of acres of beautiful Cotswold countryside just outside Cheltenham this characterful luxury hotel offers a refreshing take on the traditional country house experience. Think stylish bedrooms unique woodland accommodation fantastic food and plenty of opportunities for guests to get outdoors and make the most of the surrounding estate.

An exciting opportunity has arisen for an experienced Operations Manager to join the senior leadership team and play a key role in the hotels day-to-day running. Youll oversee teams across the property support Heads of Department and ensure the guest experience remains consistently excellent while keeping a close eye on commercial performance and operational standards.

You will have your own transport due to the rural location of the property.

Whats in it for you

• 49650 per annum plus a share of gratuities
• Working 40 hours per week across 5 days including weekends
• 30 days holiday increasing with length of service
• Meals on duty and uniform provided
• Hotel dining and leisure discounts
• Wellbeing support and healthcare benefits
• Funded training and development opportunities
• Excellent scope for progression within a collection of luxury hotels

Your day-to-day will include:

• Overseeing the day-to-day operation of the hotel and ensuring everything runs smoothly across departments
• Leading supporting and developing Heads of Department and their teams
• Maintaining consistently high standards throughout the property and guest journey
• Reviewing staffing levels rotas and labour costs to support an efficient operation
• Identifying opportunities to drive revenue and improve commercial performance

Were looking for someone who:

• Has previous senior operations experience within a quality luxury hotel environment
• Is a confident visible leader who enjoys being present across the operation
• Has experience managing and developing Heads of Department and larger hotel teams

This is a fantastic opportunity for an experienced Operations Manager looking to join a property with real personality. With a varied operation beautiful Cotswold setting and plenty happening across the hotel no two days will look quite the same.

PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.

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