Operations Manager
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Job Summary
Help build and improve the business processes that enable great people to do their best work.
At Darter we work with organisations across Defence National Security Government Aerospace and Technology to tackle complex problems shape strategy and deliver meaningful change. Our mission is to strengthen the UKs security resilience and prosperity through thoughtful advice practical action and responsible use of technology.
Were looking for an Operations Manager to join our growing team as our first ops hire. Youll work closely with our Chief of Staff taking responsibility for executing managing and continuously improving the key business processes that help Darter run well. Youll have the opportunity to bring structure to complexity use AI and modern tools to make work smarter and play an important role in Darters next stage of growth.
Candidates must be based in or around Bristol or London.
What were looking for
- Experience managing business operations administration internal services or similar functions in a growing organisation.
- Exceptional organisational skills and strong attention to detail.
- A strong process improvement mindset with the ability to spot inefficiency design better ways of working and make changes stick.
- Confidence coordinating people systems suppliers content and internal activities across a busy business.
- The ability to manage multiple priorities solve problems calmly and deliver with minimal supervision.
- Confidence using AI automation and modern business tools to improve processes reduce manual effort and raise the standard of internal operations.
- Experience or confidence supporting people operations onboarding business systems quality management sales and marketing.
What youll get
Meaningful work that contributes to the UKs security and resilience.
A supportive values-led culture built on excellence empathy and integrity.
Salary between 50000 - 60000 performance and profit-share bonus and share options plus;
Pension matched up to 10%. Private health insurance. Dedicated learning and development budget. Flexible remote-first working. Unlimited holiday. Volunteering leave and matched charitable donations.
Required Skills:
What we are looking for This role suits a senior consultant with strong AI knowledge and the strategic and interpersonal capability to lead complex advisory work in high-stakes environments. You do not need to be a hands-on AI developer or data scientist but you must understand AI deeply enough to challenge assumptions ask the right questions and give genuinely useful advice to people making serious decisions. You bring: At least six years of experience in technology strategy digital transformation or advisory roles with a significant focus on AI. Deep familiarity with the AI landscape including large language models machine learning data infrastructure responsible AI procurement and deployment considerations at a level that earns respect from both technical and non-technical audiences. Credibility in Defence national security government or similarly complex high-stakes environments. Experience shaping AI strategies including use case identification prioritisation frameworks governance design and adoption planning. A practical understanding of the risks limitations and organisational challenges of AI adoption not just the opportunities. Strong consulting fundamentals including structured problem-solving stakeholder engagement facilitation and the development of clear actionable recommendations. The confidence and judgement to advise senior military and civilian leaders including when to push back or slow down poor decisions. Commercial capability including opportunity shaping and proposal development. Active UK Security Clearance or the ability to obtain it.
