Operations Manager

Operations Manager Basildon
Salary Cric 50-60K 10% bonus
23 Days holiday BH
Hours 7am 4pm Mon Fri
Free parking
Pension with Life Insurance
Health care
Paid volunteer days
Perk Box discounts

We are looking for an experienced hands-on Operations Manager to lead our busy pallet network operation. The successful candidate will hold a valid CPC qualification and have strong transport compliance health & safety and people management experience.

Responsible for the day-to-day running of the transport and warehouse operation you will lead a team of 20 HGV drivers and 45 operational staff ensure the safe efficient and profitable delivery of services while maintaining high customer service standards.

Key Responsibilities

• Manage transport and warehouse operations within a pallet network environment.
• Hold responsibility for Operator Licence compliance drivers hours tachographs vehicle maintenance and transport legislation.
• Promote and maintain a strong health & safety culture across the site.
• Lead motivate and develop a team of 20 HGV drivers and 45 operational staff.
• Take ownership of operational budgets and P&L performance.
• Drive operational efficiency productivity and continuous improvement.
• Monitor KPIs and implement corrective actions where required.
• Ensure service levels customer expectations and business objectives are consistently achieved.
• Lead from the front with a hands-on approach and willingness to support operational activities when needed.

Skills & Experience

• CPC qualified (essential).
• Proven experience in transport logistics or pallet network operations.
• Strong knowledge of transport compliance and health & safety legislation.
• Experience managing large operational teams.
• Demonstrable P&L and budget management experience.
• Excellent leadership communication and organisational skills.
• Commercially aware with a focus on performance and continuous improvement.

Personal Attributes

• Strong leader who leads by example.
• Hands-on and willing to get stuck in when required.
• Positive resilient and results driven.
• Able to build high-performing teams and drive accountability.
• Committed to delivering operational excellence safety and customer satisfaction.