Operations & Facilities Assistant

About the role

We are seeking an Operations and Facilities Assistant to work closely with the Head of Operations to ensure the effective and efficient running of the organisations administrative systems and day-to-day activities.

This role supports the work of the whole organisation supporting on a wide range of administrative tasks across People systems IT and building management.

The Operations & Facilities Assistant will often be the first point of contact for the internal staff ticket system playing a key role in responding effectively to enquiries as well as supporting key projects within the People & Operations team.

Ensure cover in the building as part of an agreed rota managed by the Head of Operations acting as the first point of call for staff and visitors.

Monitor inboxes and respond to incoming emails fielding emails to relevant people in the organisation as required.

Action tasks from our internal ticket system and shared mailboxes across People IT systems and facilities.

Provide administrative support to HR functions such as supporting recruitment on-boarding and offboarding.

Order materials including office and staff equipment stationery and sundries

Provide general facilities and building management assistance as well as working across Health and Safety

Report and liaise with contractors or external parties about any office and building repairs

Support the Culture & Development Administrator with training and events through researching providers and booking venues

Provide administrative support of individual projects as directed and delegated by the Head of Operations

Provide general administration for staff and volunteers for expenses IT support office supplies etc.

Collect and distribute post

Support Subject Access Requests and help organise redaction and delivery with the Data Protection Officer

Support the wider work for the People & Operations Team the Finance team and Wider Leadership Team

To participate in any additional duties as needed

For more information on this role please download the attached job description.

LocationGalops offices are located in central London. This role will be hybrid 3 days working in the office 2 days working from home.

Hours Full time (35 hours per week)

ContractPermanent

Reports to: Head of Operations

SalarySalary band H starting at H1 27082.27 per annum (including an inner London weighting of 4296.25)

Closing dateApplications should be submitted by10am 23rd October 2026.Interviews will be heldw/c 2nd November 2026.

Required Experience:

Junior IC