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Operations Director

PEXA Group

Job Location:

Leeds - UK

Yearly Salary: £ 140000 - 160000

Posted: 23 August 2026 (11 hours ago)

Application Deadline: 20 November 2026

Vacancies: 1 Vacancy

Job Summary

Hi were PEXA!

We know youll Google us before applying so lets keep this brief. PEXA revolutionised the way that property is settled in Australia turning a paper-based process into a digital one. Our solution is a world-first with over 500 people across Australia and an expanding international team were helping 20000 families into their homes each week.

Were passionate about solving problems for our customers always striving to set the standard for how property is bought and sold.

We believe oursuccess in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.

Establishing ourselves within the UK in late 2020 we are committed to collaborating with lawyers conveyancers lenders government and the property industry to set the new standard for both remortgages and buying and selling property.

Were looking for an Operations Director to help shape the next stage of our UK journey.

Reporting to the CEO and sitting on our Executive Committee youll lead the strategic direction alignment and performance of operations across PEXA Optima Legal and Amity Law.

Our UK business is scaling so the operating environment continues to evolve. Priorities can move quickly teams work across traditional organisational boundaries and our leaders stay close to delivery. Youll bring structure and clarity without creating unnecessary bureaucracy while maintaining the discipline expected within a regulated financial-services environment.

This role calls for a brilliant people leader who is also commercially sharp. Youll bring together senior teams with different areas of expertise create a clear sense of direction and take people with you as our operating model develops.

Your responsibilities will include:

Defining and delivering an operations strategy that supports our UK growth plans regulatory responsibilities and product roadmap.
Bringing greater alignment across PEXA Optima Legal and Amity Law while recognising the different needs of each business.
Leading and developing the senior operational leadership team creating clear ownership strong collaboration and shared accountability.
Translating business strategy into practical operational priorities plans and measures.
Overseeing the operational delivery of requirements arising from Financial Conduct Authority (FCA) and Solicitors Regulation Authority (SRA) regulation working with the relevant accountable leaders and specialists.
Strengthening operational governance controls resilience and incident management.
Sponsoring significant operational change and transformation with clear oversight of delivery adoption and benefits.
Working closely with Product and Technology to improve workflows capacity and operational tooling.
Owning operational budgets and overseeing suppliers costs forecasts and performance.
Using customer feedback service data and operational insight to improve the experience for customers clients and lenders.
Providing the CEO Executive Committee and UK Board with clear operational insight recommendations and assurance.
Building effective relationships with regulators lenders clients suppliers and strategic partners.

What Were Looking For

Youll be an experienced operations leader who understands how to build capable teams and develop an operating model while the organisation around it continues to grow.

Youll bring:

Substantial operations leadership experience within financial services or another closely related regulated environment.
A strong track record of leading broad operational functions through senior leaders.
Experience bringing different teams businesses or operating models together around a shared direction.
A people-focused leadership style with the ability to build trust develop leadership capability and create accountability.
Strong commercial judgement and experience managing budgets suppliers operational costs and performance.
Experience working with executive teams and Boards providing clear insight recommendations and constructive challenge.
A sound understanding of operational governance risk controls and regulatory delivery.
The confidence to make decisions and maintain momentum when priorities structures or information are still developing.
An understanding of payments digital onboarding or transaction-processing environments.
Experience leading operational transformation or significant change programmes would be a strong advantage.
Experience within conveyancing or legal services would be useful although it isnt essential.

The Kind of Leader Wholl Thrive Here

Youll be comfortable moving between strategy and delivery. You can set a clear direction but youre equally willing to get close to a problem when the team needs support.

Youll bring people with you especially when the destination is clear but every step of the route hasnt yet been mapped out. Youll listen communicate openly and build alignment across teams with different priorities and professional backgrounds.

Most importantly youll care about the people delivering the operation as much as the commercial results it achieves.

140000 - 160000 a year

Why become a PEXArian

Great question! Being a PEXArian is so much more than just a job. Were a passionate motivated and unashamedly enthusiastic bunch at PEXA we love what we do and were proud to admit it! Creating brilliant experiences for our members and their clients wouldnt be possible without ensuring we deliver an exceptional employee experience.

Heres a snapshot of what your life at PEXA could look like:

Your wellbeing:

Enjoy four Wellness Days across the year to rest and recharge plus 24/7 personal safety medical and mental health support through Sonder. Youll also receive an 800 Health Flex Pot to spend on health options alongside access to a digital GP mental health and nutrition consultations and support with eye tests and glasses.

Your growth:

Grow your skills and shape your career through PEXA Academy and LinkedIn Learning. Youll also have up to five days paid study leave each year for relevant courses.

Your rewards:

Our reward and recognition benefits include performance-based incentives the PEXA OwnIt Equity Plan for eligible employees PEXA Impact Awards and a 500 employee referral bonus. Youll also have access to discounts through Perkbox and Get Active.

Your family:

Eligible permanent employees with at least 12 months continuous service can receive up to 20 weeks paid maternity or adoption leave and up to four weeks paid paternity leave in addition to statutory entitlements. Youll also have access to support for family and life events including family grief counselling discounted legal services and UK-registered veterinary advice.

Your work/life blend:

We know that work is just one aspect of your life we want to help you create your ideal work/life blend rather than squeezing in life around work. Our hybrid approach combines regular in-office connection with working from home. You may also be able to work remotely from an approved country for up to two weeks every six months and purchase up to four additional weeks of annual leave each year.

Your opportunity to give back:

Use your paid Volunteer Day to support a cause that matters to you and enjoy events throughout the year that bring PEXArians together to connect and celebrate.

Sounds like you

We at PEXA are ready so if this role sounds like you apply today.

To be conducted as part of post offer employment checks:

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud other unlawful or dishonest conduct malpractice and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas and your data protection rights can be found at Cifas.

GDPR Compliance

Digital Completion UK Limited (trading name PEXA) Optima Legal Services Limited (trading name Optima Legal) and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited Legal-Eye Limited and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN; ASX: PXA) (referred to collectively as PEXA Group).

When we processyour applicant personal data for recruitment purposes we do so as a controller. If as part of the recruitment process we share your personal data with anothercompany within thePEXA Group that company may process your personal data as either an independent controller or in certain circumstances a joint controller. By applying for this role you consent to us processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 and further information can be found in our privacy notice Experience:
Director

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