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Operations Business Support & Safeguarding Officer


Job Location:

Birmingham - UK

Yearly Salary: GBP 25001 - 30000
Posted: 17 October 2026 (2 days ago)
Application Deadline: 14 January 2027
Vacancies: 1 Vacancy

Job Summary

Operations Business Support & Safeguarding Officer

Grade Scale 6 Points 2628: 27016 - 28821

37.5 hours per week

Join St Basils and Make a Difference

Are you an organised proactive administrator with a passion for safeguarding and supporting young people Do you enjoy improving processes working with digital systems and collaborating with teams to deliver high-quality services

St Basils is looking for an Operations Business Support & Safeguarding Officer to join our Progression Directorate. This is an exciting opportunity to play a vital role in supporting operational excellence while helping to ensure the safety and wellbeing of young people experiencing homelessness.

As part of a Psychologically Informed Environment (PIE) youll contribute to delivering high-quality administrative safeguarding and business support services that make a real difference.

About the Role

As the Operations Business Support & Safeguarding Officer you will provide comprehensive business and operational support across the organisation. You will work closely with operational managers safeguarding leads and quality teams to ensure effective administration regulatory compliance data reporting and continuous service improvement.

You will also play a key role in supporting safeguarding processes maintaining accurate records monitoring incidents producing reports coordinating meetings and providing training on key digital systems.

About You

Were looking for someone who has:

  • Excellent organisational and administrative skills.
  • Experience supporting safeguarding or compliance processes.
  • Strong attention to detail and the ability to manage confidential information.
  • Experience producing reports and analysing data.
  • Confidence using digital systems and Microsoft Office applications.
  • Excellent communication and interpersonal skills.
  • The ability to prioritise a varied workload and meet deadlines.
  • Experience delivering training or supporting colleagues with systems is desirable.
  • A commitment to equality diversity inclusion and safeguarding.

Experience working within housing social care education health or the voluntary sector would be advantageous but is not essential.

Why Join St Basils

At St Basils youll become part of a passionate organisation dedicated to preventing youth homelessness and helping young people build brighter futures.

In return we offer:

  • Competitive salary.
  • Generous annual leave.
  • Pension scheme.
  • Wellbeing support.
  • Employee discounts.
  • Ongoing training and professional development.
  • A supportive team that celebrates success and supports one another.

If youre passionate about delivering excellent business support while contributing to safeguarding and quality services wed love to hear from you.

The Charity

St Basils is the largest organisation in the West Midlands working exclusively with young people aged 1625 who are homeless or at risk of homelessness.

Every year we support more than 4000 young people across Birmingham Sandwell Solihull Warwickshire Worcestershire Wyre Forest and Coventry.

Through our prevention accommodation and support services we help young people build the stability skills and confidence they need to move towards independent living education training and employment breaking the cycle of homelessness and creating brighter futures.

Each year more than 1000 young people are supported in our 45 accommodation schemes including some young parents and their children.

Alongside our regional services St Basils works nationally with young people and partners through our Youth Voice programme and our Positive Pathway Framework helping to influence and improve services across the country.

If you are passionate about helping young people build brighter futures and want to be part of an organisation that makes a difference every day we would love to hear from you.

St Basils is an accredited Disability Confident Leader employer committed to employing keeping and developing all our people. We want everyones recruitment journey with us to be positive and fair.

Please let us know if you need any reasonable adjustments additional support or accessibility assistance during the application process.

For informal enquiries please contact the recruitment team at quoting the relevant job reference number.

Proof of right to work in the UK will be required for all applicants in line with UK Home Office requirements before an employment offer can be confirmed.

St Basils is committed to safeguarding young people and ensuring our recruitment processes minimise potential risks. We are an official registered provider of Ofsted Supported Accommodation Services (registration number).

All successful applicants will be subject to appropriate safer recruitment checks including an enhanced DBS check full employment history checks and references covering the required period.

The Benefits

Benefit 1

Benefit 2

Benefit 3

Benefit 4

Our Values

  • Innovation

We are creative and fearless in our work.

  • Accountability

We take ownership of our work and lead from the front.

  • Teamwork

We collaborate widely and build supportive environments.

The Charity

St Basils is the largest organisation in the West Midlands working exclusively with young people aged 1625 who are homeless or at risk of homelessness.

Every year we support more than 4000 young people across Birmingham Sandwell Solihull Warwickshire Worcestershire Wyre Forest and Coventry.

Through our prevention accommodation and support services we help young people build the stability skills and confidence they need to move towards independent living education training and employment breaking the cycle of homelessness and creating brighter futures.

Each year more than 1000 young people are supported in our 45 accommodation schemes including some young parents and their children.

Alongside our regional services St Basils works nationally with young people and partners through our Youth Voice programme and our Positive Pathway Framework helping to influence and improve services across the country.

If you are passionate about helping young people build brighter futures and want to be part of an organisation that makes a difference every day we would love to hear from you.

St Basils is an accredited Disability Confident Leader employer committed to employing keeping and developing all our people. We want everyones recruitment journey with us to be positive and fair.

Please let us know if you need any reasonable adjustments additional support or accessibility assistance during the application process.

For informal enquiries please contact the recruitment team at quoting the relevant job reference number.

Proof of right to work in the UK will be required for all applicants in line with UK Home Office requirements before an employment offer can be confirmed.

St Basils is committed to safeguarding young people and ensuring our recruitment processes minimise potential risks. We are an official registered provider of Ofsted Supported Accommodation Services (registration number).

All successful applicants will be subject to appropriate safer recruitment checks including an enhanced DBS check full employment history checks and references covering the required period.

Benefits

BHSF Connect App

Blue Light Card

EAP - Employee Assistance Program

City Save Credit Union


Required Experience:

Unclear Seniority