Operations Automation Lead Senior Associate
Department:
Job Summary
As an Operations Automation Lead Senior Associate in Process Design Team you conduct and manage advanced intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information execute and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function.
Job responsibilities
- Leads all aspects of process automation engagements including requirements gathering solution architecture solution development testing deployment and continuous improvement while adhering to the firms standards controls and intelligence automation solutions governance
- Identifies designs and manages the operational automation strategy in partnership with key stakeholders and works with technology to create the required infrastructure to support the capability of intelligence automation
- Identifies designs and manages the intelligent automation solutions which allow the team to automate functions and deliver benefits for capacity creation risk reduction and streamline operational processes
- Coaches and mentors less experienced team members on the automation tools and potentially creates and delivers training courses and the curriculum around workflow automation
- Manages and ensures the delivery of Objectives and Key Results (OKR) Key Performance Indicators (KPIs) and/or metrics with key stakeholders to define benefit from the operational automation
Seasoned experience in delivering intelligent automation and business analysis or equivalent experience
- Proven ability to gather and analyze complex data and to develop accurate conclusions with deep comprehension of the business to understand risk implications
- Significant business and technical expertise and problem-solving methodologies focused on analyzing complex operating models anticipating issues and use of appropriate technology to mitigate risk
- Advanced knowledge of one or multiple intelligence automation applications and programming languages
- Experience in coaching and directing less experienced team members on automation tools
- Advanced skills and understanding of business analysis design development testing and deployment
Required Experience:
Senior IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more