Operations and Project Coordinator

• Assist with reporting against operational KPIs including sales labour productivity and compliance.
• Managing the coordination and implementations of all ongoing projects for London and Birmingham working closely with the Head of Operations to support where necessary.
• Maintaining multi-site project tracker ensuring critical path is maintained by key stakeholders and alignment at all times.
• Build requirements for all key projects including collation of supportive metrics and brand standards to ensure continuity and consistency. 
• Act as central coordination point between departments to maintain momentum across multiple workstreams ensuring teams remain informed and aligned.
• Collaborating with other onsite solutions vendor teams (across Hospitality and Facilities) and managing any cross-team projects.
• Being innovative with new ideas and suggestions for the service and our operation and researching what could be suitable.
• Assist with the commercial analysis of sales labour wastage and other operational costs against agreed targets to ensure operation remain on track.
• Collate and populate all presentation and proposal decks for the client for any of our ongoing WSH projects across the estate.
• Liaising with the clients when necessary regarding the status of any ongoing projects. Coordinate follow-up actions with key stakeholders as required.
• Attendance at weekly meetings in order to update the wider network with progress of our ongoing projects and request any support/approvals as required
• Collate and respond to all operational/client feedback and data to assist with making business decisions.
• Assist in working as One Team projecting a willing and helpful attitude to colleagues and clients.
• Support key functions with the creation and implementation of new operational processes and initiatives.
• Ensure all personal training courses are completed at all times avoiding overdue deadlines and take responsibility for contributing towards your own development with the guidance of your line manager and/or relevant mentor.
• To show commitment to the WSH values: Passionate Collaborative and Proud in all aspects of your role.

Qualifications :

• Project Management experience.
• Experience within retail and hospitality industry.

Skills:

Essential:

• Proactive solutions-focused and self-motivated.
• Highly organised dependable and detail oriented.
• Strong ability and desire to ensure key initiatives are effectively coordinated implemented measured and embedded into the operation.
• Organised and good time management skills and able to prioritise the workload effectively and efficiently.
• Microsoft office applications including SharePoint Forms OneDrive Outlook etc
• Excellent knowledge of managing multiple projects and ability to hold key stakeholders accountable.
• Excellent written and verbal communication and comfortable communicating with a range of stakeholders
• Ability to work using own initiative and act proactively and promptly to last minute requests
• Curious and improvement-ordinated always looking for better ways of working.
• Good time management
• Willingness to learn and progress
• Good teamwork

Desirable:

• Strong sense of ownership accountability and commitment to delivering high-quality outcomes.
• Strong initiative with a continuous improvement mindset and a proactive approach to identifying better ways of working.
• High-level of adaptability and resilience when working in fast paced environments.

Additional Information :

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 weeks enhanced maternity leave.
• Secondary carer leave
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from Perkbox app from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.

Join us and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example protecting the planet and supporting local communities.

Interested Even if you dont meet all requirements wed like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages abilities gender identities sexual orientations races religions and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity diversity and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

Join us and bring your unique perspective to our team.

Remote Work :

No

Employment Type :

Full-time