Office Support (Facilities) London Office

At CGI our workplaces help our people collaborate perform at their best and deliver outstanding outcomes for our clients. As a Facilities Operations Coordinator in our London office youll take ownership of essential day to day workplace services creating a professional welcoming and well managed environment for colleagues visitors and contractors. From coordinating reception and meeting spaces to supporting building safety facilities services and office supplies youll have the opportunity to identify improvements and make a visible difference to the workplace experience. Youll join a collaborative team where your ideas and initiative are valued with the support and resources to develop your skills and build your career at CGI.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK Best Employer by the Financial Times. We offer a competitive salary excellent pension private healthcare plus a share scheme (3.5% 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector including our Armed Forces and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open friendly community of experts. Well train and support you in taking your career wherever you want it to go.
You will need to hold UK Security Clearance or be eligible to go through this clearance. This role is based full time at our prestigious London Office located in the City of London.

In this role you will help ensure our London office operates safely efficiently and professionally. Youll take ownership of front of house and facilities activities welcoming visitors and contractors coordinating meeting spaces monitoring the workplace and proactively identifying issues that need attention.
Youll work closely with colleagues facilities partners and contractors to maintain high standards across the site. Youll have the opportunity to use your initiative to improve everyday workplace services while being supported by a collaborative team that values excellent service practical ideas and shared responsibility.
Welcome & Support: Provide a professional welcome and check in experience for all visitors and contractors.
Coordinate & Organise: Manage reception and personal inboxes conference room bookings and lost property.
Manage & Escort: Coordinate and escort contractors and visitors as required.
Monitor & Maintain: Conduct regular site patrols and proactively identify and report building faults.
Support & Safeguard: Complete weekly fire alarm testing and contribute to a safe well managed workplace.
Maintain & Improve: Keep reception areas professional clean and organised while identifying opportunities to improve the workplace experience.
Stock & Coordinate: Maintain vending consumables office refreshments and associated stock levels.
Collaborate & Deliver: Work with colleagues and facilities contractors to support reliable hard and soft FM services.

You should have experience supporting facilities management within a professional workplace and bring a strong customer service mindset. Youll be organised proactive and comfortable communicating with colleagues visitors and contractors with the administrative skills to coordinate multiple day to day facilities activities effectively.
Youll also need:
Experience in facilities management or workplace operations within a professional environment.
Excellent communication skills with a confident professional and welcoming approach.
Strong customer focus and commitment to delivering a positive workplace experience.
Experience supporting hard and soft facilities services and contractor management.
Good administrative skills with the ability to organise prioritise and maintain accurate information.
Proven ability to work proactively identify issues and take ownership through to resolution.
Ability to work collaboratively while confidently managing day to day responsibilities.
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