Office & Sales Support Specialist

Role Responsibilities

Western Union is looking for an Office & Sales Support Specialist to join our team in this varied position youll serve as the operational hub of the office supporting colleagues visitors and our Sales organisation across the UK Ireland and Nordics region. Youll combine office administration facilities coordination reception and sales support responsibilities while helping deliver an exceptional experience for employees customers and agents. As an Office & Sales Support Specialist you will:

• Act as the first point of contact for visitors clients vendors and employees ensuring a professional and welcoming office environment.
• Manage incoming calls visitor enquiries office access correspondence mail courier services and office supplies.
• Coordinate meeting room bookings catering arrangements and workplace facilities requirements.
• Liaise with building management and external service providers to support day-to-day office operations.
• Support workplace health safety and office compliance activities.
• Review and validate Sales Enrolment Packages submitted by prospective agents ensuring documentation is accurate complete and compliant.
• Provide administrative and operational support to Sales Executives and the wider Sales organisation.
• Respond to agent administration queries and support agent onboarding and contract administration processes.
• Maintain reports trackers records and documentation to support business operations.
• Coordinate logistics for management meetings office events employee engagement activities and visiting stakeholders.
• Assist with travel arrangements presentation materials and meeting documentation.
• Build strong relationships with stakeholders across Sales Compliance Operations Finance Legal and other business functions.
• Contribute to process improvement initiatives and support special projects as required.

Role Requirements

• Previous experience in office administration reception sales support customer service or a similar business support role.
• Strong organisational and time-management skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• High attention to detail and commitment to delivering accurate work.
• Intermediate proficiency in Microsoft Office applications including Outlook Excel Word and PowerPoint.
• A professional collaborative and customer-focused approach.
• Ability to build effective relationships across a wide range of internal and external stakeholders.

Preferred qualifications:

• Experience using Salesforce or other CRM systems.
• Experience working within a sales commercial payments financial services or customer-facing environment.
• Previous facilities office management reception or event coordination experience.

Workplace Options

HYBRID Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits and Other Details

Benefits

You will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few. Please see the benefits below specific to your country. If applicable additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your UK-specific benefits include:

• Pension scheme
• Employee assistance programmes
• Learning and development opportunities
• Paid time off and wellbeing support

Other Details

We are passionate about honoring our employees identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.

#LI-MP2 #Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.