Office Administrator Property Maintenance Coordinator

The Role

This is a varied and fast-paced office-based role at the heart of the business. Youll be responsible for coordinating maintenance jobs speaking with customers and contractors and ensuring work is scheduled tracked and completed efficiently.

Youll deal with a wide range of enquiries help manage workflow and support both the operational and commercial side of the business. This role would suit someone who enjoys problem-solving communicating with people and taking ownership of their work.

There is genuine scope to develop this role as the business grows particularly for someone interested in property operations or office management.

Key Responsibilities

• Handling incoming calls emails and messages from customers and contractors
• Logging new jobs accurately and updating internal systems
• Coordinating maintenance works and scheduling trades and subcontractors
• Liaising with customers to confirm details arrange access and provide updates
• Chasing and preparing quotations and following up where required
• Preparing invoices for completed works and assisting with basic accounts tasks
• Supporting workflow by helping source and onboard new subcontractors
• Maintaining accurate records of jobs conversations and documentation
• Carrying out general office administration and supporting the wider team
• Assisting with health & safety checks and general compliance tasks

About You

Were less concerned with formal qualifications and more interested in attitude capability and potential.

You are likely to be:

• Organised methodical and comfortable assessing and prioritising own workloads
• Confident speaking to customers and contractors by phone and email
• Comfortable using Microsoft Office and learning new systems
• Proactive reliable and willing to take responsibility
• Interested in property maintenance or how a service business operates
• Familiar with Manchester and the local property landscape (desirable not essential)

Experience in an office customer service property or service-based environment would be helpful but not essential for the right person

Required Experience:

IC