ODG Digital Engagement Manager

No Relocation Assistance Offered
Job Number#175001 - Surrey England United Kingdom

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

Location:Woking

Reporting to: Director Marketing ODG (West)

Salary range pa: 53100 - 59000

At Hills we have a purpose to transform the lives of millions of pet families through pioneering innovation science-led nutrition and the best and brightest people. If youre interested in work that matters fueled by passion for pets we invite you to apply. Founded more than 75 years ago with an unwavering commitment to pet nutrition Hills mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition thats a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian recommended pet food brand knowledge is our first ingredient with 220 veterinarians PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.

Job purpose

The ODG Digital Engagement Manager leads the digital transformation of how Hills engages with Veterinary professionals across the Western Europe Hub (Netherland Belgium United Kingdom and Ireland). This role leads a team of Digital Engagement Specialists and focuses entirely on building preference recommendation and advocacy for Hills among veterinary professionals and pet parent demandHe/she owns the hub Digital Ecosystem including websites and will design and execute integrated digital marketing and education programs for the professional audience turning complex nutritional science into credible practical and compelling digital content that supports better clinical outcomes.

What you will do

• Professional Ecosystem Leadership: Own optimize and manage the hubs professional digital platforms and tools including website oversight. Champion the usage of highly specific digital touchpoints including Hills Vet portal Quick Reco Facebook Professional and professional blogs.

• Scientific Education & Webinars: Plan and deliver digital scientific education programs (such as webinars virtual events and online courses) in tight collaboration with the Professional Veterinary Affairs (PVA) department.

• B2B CRM & Marketing Automation: Design and execute CRM segmentation and marketing automation journeys specifically tailored for vets nurses and clinics. Manage the professional database build email workflows and ensure high-quality 1st-party data collection.

• In-Clinic Digital Integration: Develop initiatives that build vet advocacy and recommendation by linking offline/in-clinic activities (such as virtual calls consulting and field force automation) with seamless digital follow-up.

• Cross-Functional Orchestration: Lead and develop the hubs Digital Engagement team. Connect professional recommendation programs with consumer activations (managed by the IBE team) ensuring a seamless path from vet recommendation to pet parent action. Use analytics to track professional engagement and optimize campaign effectiveness.

Who you are

Skills and Competencies:

• B2B/Professional Digital Expertise: Deep familiarity with digital engagement targeted at healthcare professionals including CRM/database marketing professional search eLearning and medical recommendation tools.

• Scientific Translation: Ability to plan develop and localize professional content and assets while maintaining the highest scientific regulatory and ethical standards.

• Platform Proficiency: Strong working knowledge of professional CRM and workflow builder tools (e.g. Salesforce Marketing Cloud/SFMC) field force automation tools and webinar/virtual event platforms.

• Analytical & Data-Driven Mindset: Ability to turn complex media and engagement data into actionable insights to optimize professional spending and resource allocation

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Required Qualifications:

• Bachelors degree in Marketing Digital Technologies Business or a related field

• 4-5 years of experience in Digital Marketing roles

• Demonstrated experience managing professional websites B2B CRM and digital educational applications

• Proven experience managing teams and leading cross-functional digital projects

• Excellent oral and written communication skills

• Fluency in English (written and oral).

Preferred Qualifications:

• B2B experience within a structured pharmaceutical healthcare or pet care company

• Prior experience collaborating directly with Veterinary Affairs Medical Affairs or specialized B2B Field Sales teams.

• Experience with and understanding of the Profession as a recommendation and selling channel

• Strong understanding of Profession as a recommendation and selling channel

• Experience with 1P Data/CRM orchestration

• Strong tech-fluency and experience using AI-powered tools for content generation and media analytics.

• Able to communicate in one of the hub languages.

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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