Night Manager

Hospitality Starts Here Build Your Future with Cairn Group

Are you ready to grow your career in hospitality At Cairn Group we believe work should be rewarding exciting and full of opportunities to learn and develop. Whether youre creating unforgettable guest experiences or supporting your team youll be part of a friendly supportive environment where your contributions are valued. With the opportunity to learn develop and be recognised Cairn Group is a place where you can build a career youre proud of.

About the Role:

As a Night Manager at Cairn Group youll be the overnight leader responsible for maintaining a smooth secure and welcoming experience for our guests.

Youll oversee front-of-house operations during the night shiftchecking in guests handling reservation changes and ensuring all guest queries are resolved with professionalism and care.

Youll also carry out regular security checks manage basic cleaning and laundry duties and oversee the setup of meeting and event spaces to the required standard.

This hands-on role includes cash handling card transactions reconciliation and preparing for the day aheadensuring a full and accurate handover to the morning team.

About You:

• A Hospitality Hero You lead by example during quiet hours keeping the hotel calm welcoming and in control.
• A Service Superstar Youre confident dependable and ready to take ownership of guest service overnight.
• A Team Player You support your team and ensure smooth communication across shifts.
• Cool Under Pressure You handle unexpected situations and emergencies with calm and confidence.
• A Polished Professional You present yourself with clarity and care representing the venue overnight.
• Proactive & Organised You manage tasks independently balancing priorities and completing all necessary reports.
• Experienced Youve worked in hotels before ideally with knowledge of Opera and are confident handling transactions and guest requests.

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition ownership management investment and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving guest-focused properties.

At Cairn Group our values - Respect Integrity Sustainability and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests act with integrity and invest in our people to build a sustainable future - for our business our communities and the planet. Every day we work to deliver excellence going the extra mile to create outstanding experiences for our guests.

Benefits:

• Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live access funds when needed build savings and get expert financial tipsall in real-time.
• Stay Relax and Recharge: Enjoy discounted stays across all our venues. Treat yourself or bring your friends and family along for a well-earned break.
• Delicious Discounts: Indulge a little with discounts on food and drinks across our hotels bars and restaurants.
• Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
• Retail Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping cinemas trips and fun days out.
• Rise with Us: From apprenticeships to leadership programmes we support you to grow and reach your career goals.
• Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
• Recommend a Friend: Bring great people into the team and earn a bonus when they join!
• 24/7 Support: Were committed to your wellbeing. Access our confidential Employee Assistance Programme anytime anywhere.
• Bereavement Leave When life gets tough we ensure you have the time and support you need to be with your loved ones.
• Pension Scheme: Plan for your future with your pension plan designed to help you build long-term security.
• Year-Round Incentives: Enjoy fun incentives exciting challenges and surprise perks throughout the year!

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