NHH Metering Supervisor

• Right across infrastructure theres a requirement to not only maintain but also renew and reimagine. Whatever stage youre at in your career with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life while being safety first and client and customer centric in a friendly fun and respectful environment where you are encouraged to thrive.

  Where will you be working

  We help our clients safeguard the water supply improve environmental performance and manage demand for future generations. We enhance and extend asset life ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure.

  This role will be within ourDemand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.

  Want to be a part of it

  What will you be doing

  As a Non-Household Metering Supervisor youll play a key role in leading the delivery of Southern Waters metering programme across Kent Sussex and Hampshire. Youll oversee the day-to-day operations of a team of engineers and plumbers ensuring work is completed safely efficiently and in line with contractual requirements.

  Youll be responsible for driving team performance monitoring productivity and ensuring all service level agreements (SLAs) compliance standards and performance targets are consistently achieved. Championing a strong safety culture youll ensure all work is carried out in accordance with relevant specifications industry standards and company procedures.

  Working across a varied portfolio of commercial and non-household customers youll also oversee metering activities at high-profile sites including hospitals and other critical water-dependent facilities ensuring exceptional service delivery and minimal disruption to customers. Through effective leadership planning and stakeholder management youll support your team to deliver outstanding operational performance across your region.

  What youll bring

  • Have you got proven experience in a supervisory or managerial role
  • Do you have proven Plumbing experience This will be required for the role as youll be supporting and upskilling/training the Operatives.
  • Do you have strong leadership analytical capability and team management skills with the ability to motivate and inspire others
    
  • Have you got strong organisational skills and the ability to prioritize tasks in a fast-paced environment
  • Are you someone who is a flexible team worker and has the ability to work volumes under pressure
  • Do you hold a valid UK driving licence
  • Do you have demonstrated commitment to safety and adherence to safety protocols
    
  • Have you got effective communication skills both verbal and written with the ability to collaborate and build relationships with operatives

  Whats in it for you

  We offer a range of benefits designed to support your life in and out of work some of which include;

  • Contributory pension scheme
  • Online GP service 24 hours a day 365 days a year
  • Employee assistance programme
  • My Rewards portal access to 1000s of retail discounts
  • Life assurance
  • Cycle to work salary finance and give as you earn schemes
  • Enhanced maternity paternity leave and adoption leave
  • Reward and recognition scheme
  • Recommend a friend get rewarded for introducing people to us!

  In addition this role offers;

  • Company car and fuel card with a range of EV and hybrid vehicles to choose from
  • My Car Choice our salary sacrifice EV/ Hybrid car scheme
  • Health Care Cash Plan giving you the ability to claim back medical expenses for things like dental eyecare and physiotherapy and much more!
  • Private Healthcare - single cover
  • 25 days annual leave plus bank holidays
  • Discretionary bonus scheme

  About us

  We want to be an employer of choice and a great place to work attracting diverse and talented people who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion to help create an environment where everyone belongs.

  Our values help to shape our culture and how we work with one another. We recruit with these values in mind to ensure your aspirations and ways of working align with ours.

  • Were responsible and go further for our people clients communities and the planet
  • Were open and seek new and better ways of exceeding expectations
  • Were together and as one team; the whole is greater than the sum of the parts
  • Were ambitious and embrace opportunity to lead essential infrastructure services for life

  Whether youre a trainee apprentice or graduate or progressing through your career our people benefit from industry recognised programmes training and development.

  Its an exceptional time to be a part of M Group.

  Please note: Occasionally job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

  For certain roles successful candidates will be subject to 3^rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

  #MGroupW IND2

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Required Experience:

Manager