Network Compliance Officer (Redeployment 24538)

• Suffolk County Council
• Address: Phoenix House Ipswich Suffolk IP1 5NPhybrid working
• Salary: 35570 per annum (pro rata for part time)
• Hours: 37 hours per week flexible working options available
• Contract: Permanent

This advert is open to current redeployment Suffolk County Council staff only

We believe in the power of potential. At Suffolk County Council we celebrate difference and support everyone to thrive. As a Network Compliance Officer in the Network Assurance team youll be encouraged to bring your whole self to work contribute your ideas and grow your career in a place that values you.

Reimagine the possibilities.

Your role and responsibilities

Reporting directly to the Network Compliance Manager you will play a key role in monitoring and improving compliance across activities taking place on Suffolks highway network.

The role is responsible for reviewing performance identifying non-compliance investigating issues and working collaboratively with utility companies contractors and internal teams to improve standards and outcomes. You will help ensure that activities on the highway network are undertaken in accordance with legislative requirements permit conditions and local processes supporting the Council in fulfilling its statutory Network Management Duty.

The successful applicant will be responsible for analysing compliance data reviewing inspection findings identifying trends and supporting compliance interventions where appropriate. The role also involves responding to enquiries preparing reports and working closely with stakeholders to deliver continuous improvements in network management performance across Suffolk.

This is an opportunity to contribute directly to reducing disruption on Suffolks roads improving the customer experience and helping to ensure the safe and efficient operation of the countys highway network.

You will need

• to be an organised and motivated individual with strong analytical and communication skills
• to be comfortable working with a range of stakeholders and able to investigate issues interpret information and identify practical solutions
• experience of compliance monitoring performance management highways utility works street works or regulatory environments would be beneficial
• knowledge of the New Roads and Street Works Act 1991 Traffic Management Act 2004 and permit schemes would be advantageous but is not essential.

You can view a full list of requirements in theJob and Person Profile (JPP) which you can find in the How to apply section towards the bottom of this advert.

If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

Network Assurance is responsible for managing the occupation of Suffolks road network and delivering Suffolk County Councils Network Management Duty in line with the Traffic Management Act 2004 and the New Roads and Street Works Act 1991. The authority successfully introduced a Permit Scheme on 1 April 2020 and works closely with utility companies contractors and highway teams to minimise disruption and ensure works are carried out safely and efficiently.

Empowering Everyone

Werebig believers in potentialpossibilityand the power of different searching for ways to encourage respect and enable everyone to be the best they can be. We want torepresentthe diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown inourWorkforce Equality Report.

For more information

Please contact Katy Pickett Network Compliance Manager for a casual conversation. You can reach them by calling .

How to apply

Step 1 -Read the Job and Person Profile (Word).

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template (Word).

1. Tell us about a time when you had to interpret and apply complex legislation regulations or policy guidance to make a decision. What was the situation how did you approach it and what was the outcome

2. This role requires balancing enforcement with maintaining positive working relationships. Describe a time when you had to challenge someones
actions or behaviour while maintaining a professional relationship. What was the outcome

3. Tell us about a time when you reviewed information and identified a problem error or potential issue that others had not noticed. What
action did you take and what was the outcome

4. Describe a time when you had to explain a decision rule policy or compliance requirement to someone who did not agree with it. How did
you communicate your reasoning manage any challenge or disagreement and what was the outcome

Step 4 -Upload a CV (without name and personal details).

Please note:Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please see ourHow to Apply page.

Planning to use Artificial Intelligence (AI) Please ensure your application still reflects your own skills experience and ideas. If used inappropriately your application may not be processed. Please read ourguidance for using AI to understand whats acceptable.

Do you need any reasonable adjustments to help you to apply If you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator. You can find examples of possible adjustments on ourReasonable Adjustment pages.

Closing date:11.30pm 27 September 2026.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid