Neighbourhood Housing Assistant
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Job Summary
About the role
We have 2 roles available:
37 hours per week over 5 days and permanent
30 hours per week over 4 days and fixed term contract until 31st March 2027
Please specify in your application which role you are interested in.
Based from our Newport office this role offers agile working with a blend of home office and site-based activity depending on business needs. A full driving licence and access to a vehicle is desirable but not essential.
Day to day youll carry out a variety of administrative tasks supporting lowlevel ASB cases acting as the first point of contact for customer queries completing compliance related tasks and managing tenancy changes. Youll also handle minor housing enquiries and provide general office administration support.
Skills and Experience Needed
Were looking for someone who brings proven experience in delivering effective administrative and service support within a fast paced customer focused environment and who is confident working with a wide range of internal and external stakeholders. Youll have strong IT skills including MS Word Excel and Outlook and be able to work collaboratively while also using your own initiative to solve problems. A friendly person centred approach to customer service is essential along with the ability to communicate clearly and professionally both verbally and in writing. Youll be highly organised with excellent attention to detail comfortable handling sensitive or challenging conversations with care and able to work both independently and as part of a team. Were also looking for someone proactive and adaptable who can take accurate and reliable notes with confidence.
Perks Benefits and a glimpse into our Codi world
We have one full time permanent role and one 30 hour fixed term contract (until March 2027)role with a competitive salary along with a great package designed to support you at work and beyond.
27107 per annum
26 days holiday pro rata entitlement plus Bank holidays. Rising to 31 days with an extra day for each full year of service.
Continuous professional training and development
Blue Light Card Eligibility giving discounts at 15000 brands.
To explore the full range of benefits perks and rewards visit: Careers - Codi
Values
At Codi our values are Compassionate Authentic and Progressive. When you join us youll embrace these principles and thrive in an environment shaped by them.
FREDIE
At Codi Group we are guided in all that we do by a group of principles that we call FREDIE these are: Fairness Respect Equality Diversity Inclusion Engagement. This means that whatever your background you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process please contact or 0
How do you apply
If you have the skills and experience required please follow the prompts to apply now. Interviews are planned for 23rd Julyin our Newport office. We may close this advert early if we receive a high volume of applications so dont delay!
Required Experience:
Junior IC
About Company
We’re a group of companies offering great homes, care and support that make a difference to people’s lives.
