Neighbourhood and Compliance Officer

Housing Technical Services Team

Neighbourhood and Compliance Officer (2 posts)

Thurrock Council Civic Offices New Road Grays Essex.

Pay Grade: E

Salary: 39027 - 44463 per annum

Fixed Term Contract - 6 months

37 Hours per Week

About the Department

The Housing Technical Services Team sits within Thurrock Councils Place Directorate and plays a key role in ensuring the safety compliance and effective management of the Councils housing stock. The team works closely with colleagues across Housing Building Safety Estate Services Repairs and Capital Programmes to deliver safe well-managed homes and neighbourhoods for our residents.

This is an exciting time to join Thurrock Council with a strong focus on building safety compliance resident engagement and continuous improvement across our housing services.

About the Role

As a Neighbourhood and Compliance Officer you will:

• Carry out regular inspections of housing-owned land communal areas and residential blocks to ensure neighbourhoods are safe well managed and compliant with statutory and council requirements.
• Deliver a range of non-technical compliance checks for buildings including fire safety inspections/audits weekly fire alarm testing monthly emergency lighting checks and inspections of fire extinguishers dry risers AOVs passenger lifts disabled refuge systems and premises information boxes.
• Accurately record inspection findings update compliance systems and maintain clear auditable records including photographic evidence.
• Monitor inspection outcomes follow up remedial actions and escalate non-compliance or safety concerns to the appropriate teams.
• Act as an early-warning mechanism for emerging risks particularly within high-rise and higher-risk residential buildings.
• Work collaboratively with internal teams and external partners to support effective estate management and compliance delivery.
• Build positive relationships with residents encouraging engagement supporting the reporting of concerns and providing advice on council policies and procedures.

What Were Looking For

Were looking for someone who has:

• Experience in housing neighbourhood management Facilities or a compliance-related role.
• A good understanding of health and safety and non-technical compliance within a housing environment.
• Strong communication and report-writing skills with the ability to engage effectively with residents colleagues contractors and partners.
• The ability to work independently manage competing priorities and operate effectively in a busy operational setting.
• A proactive customer-focused approach and the confidence to identify challenge and escalate risks appropriately.
• The ability to work collaboratively as part of a multi-disciplinary team.

Essential Qualifications and Requirements

• A Levels (or equivalent) including English and Maths or equivalent relevant experience demonstrating appropriate literacy and numeracy skills.
• NEBOSH General Certificate or IOSH Managing Safely (or equivalent health and safety qualification).
• Full UK driving licence as the role requires regular travel between sites across the borough.
• Willingness to undertake further role-specific training to support ongoing compliance and service delivery.

DBS Check: A Basic DBS check will be required.

Benefits of Working with Us

At Thurrock Council we value our employees and offer a comprehensive benefits package including:

• Generous annual leave entitlement
• Local Government Pension Scheme
• Flexible and hybrid working opportunities (where applicable)
• Ongoing training and professional development
• Employeeassistanceprogramme and wellbeing support
• Staff discounts and local offers
• A supportive and inclusive working environment

Important Dates

Closing Date (Redeployment Only):2nd July 2026

Closing Date (Internal & External):12th July 2026

Interview Date: To Be Confirmed

Additional Information

If you have any queries regarding the post or interview dates please contact Chaudhry Ashraf Technical Services Delivery Manager via or by emailing

To view the Job Profile and Person Specification please follow the link below:

Download Job Profile (PDF Document)