Multi Task Plumber

To deliver a high-quality responsive repairs and maintenance service across Northamptonshire Partnership Homes housing stock carrying out plumbing repairs and a range of multi-trade works within occupied residential properties.

The postholder will be responsible for completing repairs safely efficiently and to a high standard of workmanship while providing excellent customer service and contributing to the effective maintenance of residents homes. The role requires a flexible multi-skilled approach and the ability to work independently using mobile technology and scheduling systems.

• Carry out plumbing repairs maintenance and installations within occupied residential properties.
  
• Diagnose faults and undertake effective first-time repairs wherever possible.
  
• Deliver a wide range of multi-trade repairs including basic carpentry tiling patch plastering and other associated maintenance works.
  
• Complete responsive and planned maintenance works in line with service standards and timescales.
  
• Ensure all work is carried out safely and in accordance with relevant legislation regulations and health and safety requirements.
  
• Provide excellent customer service and maintain a professional approach when working within residents homes.
  
• Accurately record completed work materials used and follow-on works through PDA and mobile working technology.
  
• Liaise with tenants supervisors and scheduling teams to ensure repairs are completed efficiently.
  
• Identify and report any additional repairs safeguarding concerns or property issues discovered during visits.
  
• Maintain company vehicles tools and equipment in a safe and serviceable condition.
  
• Ensure materials and stock are used efficiently and appropriately.
  
• Work collaboratively with colleagues and contractors to support service delivery and performance targets.
  
• Contribute to achieving repairs performance indicators and customer satisfaction targets.
  
• Maintain accurate records and comply with all organisational procedures and policies.
  

• Proven experience working as a Plumber within domestic repairs maintenance or housing environments.
  
• Experience carrying out plumbing maintenance and repair works in occupied properties.
  
• Multi-skilled experience across additional trades such as:
  • Carpentry
    
  • Tiling
    
  • Patch plastering
    
  • General property repairs
    
• Experience working within Social Housing Local Authority or Housing Association properties.
  
• Strong customer service and communication skills.
  
• Ability to diagnose faults and identify appropriate repair solutions.
  
• Experience using mobile working technology PDA devices or electronic job management systems.
  
• Ability to work independently and manage workloads effectively.
  
• Good knowledge of health and safety requirements within property maintenance.
  
• Full UK Driving Licence.
  

• NVQ Level 2 or Level 3 in Plumbing or equivalent qualification.
  
• Experience working within responsive repairs services.
  
• Additional trade qualifications.
  
• Knowledge of Social Housing repairs performance standards.
  
• Experience working within occupied tenanted properties.
  

• Location: Westbridge Depot 9-13 St James Mill Road Northampton NN5 5JW
  
• Hours Per Week: 37.5 Hours (Monday to Friday 8:00am - 4:00pm 30-minute break)
  
• Payment Frequency: Bi-Weekly Payments
  
• DBS Requirement: Basic DBS Required