Move CoordinatorMAC Specialist

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We are looking for a Move Coordinator for our Integrated Facility Management (IFM) business line on our Amazon account dedicated team.

About JLL

We are JLL. Were a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning occupying and investing in real estate.

If youre looking to step up your career JLL is the perfect professional home. At JLL youll have a chance to innovate with the worlds leading businesses put that expertise into action on landmark projects and work on game-changing real estate initiatives. Youll also make long-lasting professional connections through sharing different perspectives and youll be inspired by the best. Were focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL!

Role Purpose

The Move Coordinator role is a multifaceted position combining project management auditing and data management responsibilities within the Moves Adds & Changes (MAC) service line inside IFM. The roles main function is to coordinate the logistics of client team moves within the office or between sites with detailed planning and flawless execution in coordination with multiple service lines. The Move Coordinator is also responsible for accurate employee location data management and timely updating of floorplans on the Space & Occupancy platform (FMS).

The Move Coordinator reports to the Regional Facilities Manager and MAC Operations Manager and works in coordination with the MAC Program team the Occupancy Planning team the local IFM teams and other stakeholders following agreed processes and procedures. The responsibilities cover own country/area of assignment but may also extend to regional support throughout EMEA. Occasional domestic and international travel may be required.

What this job involves Moves Adds Changes:

• Plan and coordinate team moves of varying scope size and complexity in close collaboration with relevant stakeholders.
• Prepare move communication plans move lists and locker strategy in cooperation with relevant teams.
• Accurately and timely plan resources needed for each move with local teams and move vendors.
• Conduct site inspection and inventory to ensure that all equipment team items furniture and other assets are accounted for and properly packed & labelled for the move.
• Engage with the client to understand their teams requirements for workstation setups and other needs.
• Manage and coordinate move vendor deliveries during the moves.
• Keep the management and relevant stakeholders informed of progress and any (potential) issues such as last-minute changes logistical challenges unexpected delays etc.
• Build and develop relationships with key partners (occupancy planning local facility management teams security IT move vendors) to ensure smooth collaboration and delivery of projects.
• Using Space & Occupancy platforms and dashboards perform employee location data audits & management in line with processes and KPIs to ensure continuous high accuracy of data.
• Perform timely and accurate audits & updates of floor plans according to the process.
• Handle MAC related trouble tickets promptly and accurately in line with SLAs.
• Support move projects data management & audits primarily in the country/area of assignment and whenever needed regionally - either remotely or by travelling on site.

Every day is different and in all these activities wed encourage you to show your ingenuity.

Sounds like you To apply you need to have:

• Strong organizational / project management skills
• Strong time management skills & ability to coordinate a few different projects simultaneously
• Customer obsession
• Good problem-solving skills
• Attention to detail
• Excellent written & verbal communication skills
• English language proficiency C1 or higher
• Ability to work both independently and in a team in a multicultural fast-paced corporate environment
• Previous vendor management and stakeholder relationship management experience is preferred
• Previous experience with office moves is preferred
• Previous data management / auditing experience is preferred
• Proficiency in Microsoft Office tools & affinity with project management tools & dashboards e.g. Corrigo Asana Smartsheet ticketing systems etc.; otherwise tech savviness is a must
• Domestic & international travel ability

What you can expect from us

• Youll join an entrepreneurial inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
• Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career recognition wellbeing benefits and pay.
• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

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