Motor Claims Handler Third Party & Credit Hire

35 hours Monday to Friday 9am5pm. No evenings. No weekends. Free parking on site. Fully funded CII.

We are recruiting a Motor Claims Handler in Bolton for a well-established FCA-regulated general insurance business working third party property damage and credit hire claims. It is an on-site role at BL7 a short drive from Bolton Bury Horwich Westhoughton Chorley Blackburn and Darwen.

This one is for someone who already has a foot in claims motor FNOL personal injury accident management anything where you have handled a caseload and had to work out who was at fault and wants to move into third party and credit hire properly with the training paid for.

• Handling third party vehicle and property damage claims from notification through to resolution
• Investigating liability gathering the evidence working out who was at fault and being able to say why
• Working credit hire claims: validating the claim checking the hire period and the rates and challenging them where they do not stack up
• Speaking to policyholders solicitors insurers and accident management companies
• Spotting anything that does not look right and escalating it
• Keeping your own caseload moving to service standards

You will not be thrown in. There is a dedicated in-house motor claims trainer and one-to-one coaching.

• Some claims experience motor FNOL personal injury RTA credit hire or accident management
• If you are a personal injury or RTA handler read this properly. You already argue liability negotiate with the other side work to a portal and a timetable and deal with solicitors every day. That is this job pointed at vehicle damage instead of injury. It retrains in weeks.
• Confident on the phone and in writing and comfortable holding a position when someone pushes back
• Good attention to detail across multiple systems
• GCSEs (or equivalent) at grade C/4 or above in English and Maths
• Willing to work towards the CII Certificate fully funded

• depending on experience
• 35-hour week Monday to Friday 9am5pm. Nothing unsocial. Flexible start and finish and hybrid available after probation
• Fully funded CII qualifications and one-to-one coaching from a dedicated motor claims trainer
• 29 days holiday including bank holidays rising to 36 with length of service plus your birthday off and a half-day for seasonal shopping
• Holiday buy and sell scheme and an early finish on Christmas Eve and New Years Eve
• Company-paid health cash plan dental optical therapies 24/7 GP access and counselling
• Contributory pension 1000 refer-a-friend bonus and a cash bonus for going above and beyond
• Free on-site parking casual dress free branded clothing cycle to work scheme
• Sports and social club and trained mental health first aiders on site
• A Living Wage and Living Hours employer and Disability Confident Committed

This is five days a week on site to start with hybrid comes after you have passed probation and it is not a day-one thing. You will need to drive; the site is on the edge of Egerton and the bus will not cut it. And credit hire is a genuine learning curve: there is law in it and there is argument in it and it takes a few months before it is comfortable.

If you are currently driving into Manchester and paying to park do the sum on this one. Free parking and a 95 with no weekends is worth real money.

Send your CV and we will give you a ring for a proper conversation about it what the team is like what the progression looks like and whether it is right for you. No obligation either way.