Medical Centre Administrator

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Job Description:

What youll be doing:

• Run daily operations in the Medical Examination Centre

• Meet and greet all customers and stakeholders

• Assist customers with completion of forms such as expense claims

• Prepare medical rooms and equipment ensuring they are ready for the Medical Practitioner and customers

• Update and maintain records by use of computer system and accurately capture and enter data on to the relevant systems

• Regular telephone/email liaison with MSC - respond to all contacts from both internal & external customers made via all the available channels

• Provide cover at our other medical examination centres within the region

• Achieve customer and client KPI targets in relation to allcontacts

• Deliver an excellent customer experience by providing a customer-focused right first-time service managing any customer complaints to a satisfactory conclusion.

What were looking for:

• Previous experience in an administrative / customer facing role preferably in an office environment

• Knowledge and experience of MS Office applications

• Excellent Customer Service skills including telephone skills.

• Ability to gather relevant informationfrom customers

• Superb organizational administrative and planning skills.

• Ability to work under pressure and react effectively to emergency situations.

• Great attention to detail with the ability to multi-task.

• Excellent documentation communication and IT skills.

• Ability to travel within the area and possibly to other Capita locations.

Whats in it for you

• 26227.50 annual salary

• Office based role

• 25 days holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice

• Auto-enrolment to our company pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeksand plenty more

• Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing travel and technology

• Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform

• Access to the Headspace app for you and up to 5 family or friends.

Unlock Your Potential with Capita

At Capita your career can take you wherever your ambition leads. Youll become part of a diverse network of talented forward-thinking professionals working across a wide range of disciplines and sectors. Were committed to your growth offering exciting opportunities to expand your skills explore new paths and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first always Fearless innovation Achieve together Everyone is valued

What we hope youll do next:

Choose Apply now to fill out our short application so that we can find out more about you.

Equal Opportunities

At Capita were committed to providing an inclusive barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if youd like to discuss any adjustments you might need during your recruitment process. Please email or calland well get back to you to discuss.

As part of our commitment to building an inclusive and diverse workforce we would particularly welcome applications from people who are from Black Asian and other ethnic minority backgrounds.

For more information about equal opportunities and the types of adjustments we can offer please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process please email our Talent Acquisition team -

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