Market Supply Executive

Market Supply Executive

Your Manager: Market Supply Lead

Team: Customer Service

Location: Glasgow we operate a hybrid working approach

Contract Type: Fixed Term Contract 10 months

Pernod Ricardis a worldwide leader in the spirits andchampagneindustry blending traditionalcraftsmanshipstate-of-the-artbrand development and global distribution technologies. Our prestigious portfolio of premium to luxury brands includes Absolut vodka Ricard pastis Ballantines Chivas Regal Royal Salute and The Glenlivet Scotch whiskies Jameson Irish whiskey Martell cognac Havana Club rum Beefeater gin Malibuliqueurand Mumm and Perrier-Jouëtchampagnes. Our mission is to ensure the long-term growth of our brands with full respect for people and the environment while empowering our employees around the world to be ambassadors of our purposefulinclusiveand responsible culture of authentic conviviality

Chivas Brothersis the Pernod Ricard business dedicated entirely to Scotch whisky. Our award-winning portfolio features some of the worlds most revered single malt and blended Scotch whisky brands includingChivas Ballantines Royal Salute The Glenlivet andAberlourwhich are exported from Scotland to over 100 countries worldwide. As the worlds No.2 Scotch whisky producer with a 1600-strong team across 26 sites we are committed toupholding the heritage and pursuing the progress of Scotchand ensuring its sustainable future as well as opening it up to new audiences across the globe.

About the role

We are currently hiring a Market Supply Executive on maternity cover basis to be responsible for accurately keying and maintaining customer orders in our systems supporting the smooth execution of the fulfilment and dispatch process. The role performs essential administrative tasks including order entry data accuracy checks documentation preparation carrier bookings and support for routine customer and market queries.

This is a core administrative role providing the foundation of the order-to-dispatch workflow.

What you will do

Order Entry & Data Accuracy

• Accurately maintain customer orders.
• Arrange and manage shipment bookings with assigned freight carriers.
• Check orders for correct product codes quantities delivery details pricing and customer requirements.
• Amend orders as instructed by Market Supply Lead or Market Companies and highlight system errors discrepancies or missing information early for correction.

Documentation

• Prepare routine fulfilment documents and ensure shipment and order documentation is complete accurate and filed correctly.
• Upload and maintain documentation in relevant systems or shared folders.
• Follow documentation standards aligned to HMRC/excise and bonded warehouse requirements.
• Collate registration documentation for new products and or annual verification.

Workflow Progression & Coordination

• Ensure orders progress through the system by completing required checks and updates.

• Liaise with:
  • Market Supply Leads for clarifications or required changes
  • Despatch Planning for confirmation of uplift dates
  • Warehousing for pick readiness updates
  • Logistics for dispatch confirmation
  • Production Planning to monitor and track versus request date.
• Keep systems updated with key order milestones (e.g. confirmed dispatch date documentation readiness).

Customer & Market Support (within defined limits)

• Respond to customer or market queries.
• Escalate all non-routine or complex queries to the Market Supply Lead.
• Support preparation of standard outbound communications during delays or planned service changes.

Compliance & Controls

• Follow all SOPs and internal controls related to order processing documentation HMRC/excise and bonded warehouse rules.
• Ensure accurate record-keeping to support audit requirements and maintain strong discipline in data accuracy document version control and filing.
• Process and publish daily data reports to support order acceptance and compliance checks.

Continuous Improvement & Team Support

• Suggest simple improvements to administrative processes or order entry accuracy.
• Participate in testing of small system or process changes.
• Support upkeep of team SOPs process guides and shared tools.
• Provide general administrative support to the Customer Ops team when needed.

Yourskills andbackground

• Experience in an administrative customer service or data-processing role within a structured environment.
• High attention to detail and accuracy when handling data documentation and system inputs.
• Confident user of computer systems with good MS Office capability.
• Strong organisational skills with the ability to manage assigned workflows and meet agreed deadlines.
• Clear and professional communication skills with the ability to follow defined processes and instructions.

Why join us

Collective Spirit

You will be part of a connected international community shaped by iconic brands a performance mindsetand a proud legacywhere collaboration fun and ambition coexist.

Craft your path

We empower you to own your career innovate boldly and grow alongside our business surrounded by leaders who value curiosity energyand impact.

Cultivate the future

Youllhelp shape a business with a soul one that cherishes the land respects communitiesand brings good times from a good place responsibly and sustainably.

People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit asCréateursdeConvivialité. We promote inclusion throughout our business and supply our teams we proactively foster a diverse work force and an inclusive culturean environment where we can truly be ourselves.

We will assess your application for this role based on your skills experiencesand achievements not your gender age ethnic or educational background or any other such recruiting team are more than happy to provide reasonable adjustments during our application and interview processin order foryou toparticipatefully in our recruitment experience.

Our mix of benefits

• Competitive salary along with performance related bonus

• Defined Contribution Pension
• Private medical insurance including income protection.
• Comprehensive Employee Assistance Programme
• Generous annual holiday entitlement (increasing with length of service) plus public holidays.
• Pernod Ricard share incentive plan and share ownership plan.
• Life Assurance
• An allowance each year to spend on our brands.
• Our reward & recognition scheme
• Employee discounts from a range of high street retailers
• Regular events in our very own office bar

Learn more about working with Pernod Ricard more about Chivas Brothers Date for Applications:

28th August 2026

Job Posting End Date:

Target Hire Date:

Target End Date: