Management Assistant & Business Support Specialist

About the Role

We are looking for a highly organised and proactive Management Assistant & Business Support Specialist to join our Heart Failure division and play a central role in supporting the Regional Director and a dynamic commercial team across the North region.

This is a high-visibility high-impact role acting as the connective hub across leadership and up to 20 commercial representatives. You will ensure seamless business operations drive coordination across teams and uphold the highest standards of compliance and execution.

What Youll Do

Executive & Team Support

• Provide end-to-end administrative support to the Regional Director including calendar inbox travel and agenda management

• Act as a key liaison across the commercial organisation ensuring smooth communication and coordination

• Support a team of 1820 commercial representatives with day-to-day operational and business needs

Planning & Coordination

• Organise and deliver regional meetings conferences kick-offs and distributor events (on-site and off-site)

• Manage logistics including venue sourcing travel accommodation catering and AV setup

• Prepare materials presentations and reports to support business activities

Business Operations & Administration

• Handle expenses purchase orders contract administration and budget tracking

• Maintain documentation records and reporting with high accuracy and attention to detail

• Support ongoing team operations with ad-hoc requests in a fast-paced environment

Compliance & Governance

• Ensure all activities are executed in line with internal policies and external regulatory requirements

• Review and coordinate approval of marketing and commercial activities

• Manage documentation related to Healthcare Professional (HCP) engagements (e.g. agreements hospitality contracts)

• Support grants sponsorships and third-party due diligence processes

• Maintain audit-ready documentation and ensure full compliance traceability

Collaboration & Impact

• Participate in team meetings capture minutes and follow up on key actions

• Act as a central point of connection across stakeholders driving alignment and accountability

• Influence ways of working by improving processes organisation and execution standards

What Were Looking For

Experience

• Typically 410 years experience in an administrative business support or coordination role

• We are also open to high-potential early-career candidates with the right mindset energy and organisational capability

• Experience in healthcare life sciences or a regulated environment is a plus

Skills & Attributes

• Exceptional organisation and multitasking skills with strong attention to detail

• Ability to manage multiple priorities in a fast-paced high-demand environment

• Strong interpersonal skills with the ability to influence and work across stakeholders at all levels

• Proactive solutions-oriented and able to work both independently and collaboratively

• High level of integrity with a strong focus on compliance and process adherence

• Confident communicator with a customer-oriented approach

• Fluent in English (additional languages are an advantage)

Why Join Us

This role offers a unique opportunity to sit at the heart of a commercial organisation working closely with leadership while having real influence on team performance and operational excellence.

Youll gain exposure across commercial strategy compliance and cross-functional collaboration making this an excellent platform for career growth.