Maintenance

At The Headland we blend Heritage with Heart to createunforgettable experiences. We are deeply committed to putting the Cornishcommunity first and protecting our stunning coastline. As a proud EarthCheckpartner eco-friendly practices are in our DNA. We dont just talk aboutsustainability; we live it every day. Together we provide effortless elevatedhospitality in spaces designed for everyonewhere our guests (and their four-leggedfriends!) can relax play and make lifelong memories.

The Role

Step into a world where timeless history meets 5-starluxury. Set within a beautiful Victorian building and surrounded by our unique cottages our estate prides itself on delivering an unparalleled guestexperience. We believe that true luxury lies in the detailswhich is why ourMaintenance Team is the backbone of our daily operations.

We are seeking a proactive positive and skilledMaintenance Team Member to help us keep our historic property flawless andfunctioning at the highest standard.

No two days are the same here. Whether you aretroubleshooting a malfunctioning TV in a luxury suite or resolving a blockeddrain in a private cottage you will approach every task with a can-doattitude. You will be responsible for both preventative care and swiftcorrective actions ensuring our guests experience nothing short of perfection.

Primary Responsibilities

• 5-Star Guest Service: Provide an exceptional standard of service communicating professionally warmly and promptly with guests whenever you are handling maintenance in their spaces.
• Heritage Preservation: Maintain our stunning Victorian building and surrounding cottages in excellent working order respecting the integrity of the property.
• Operations & Machinery: Take overall responsibility for the estates machinery and equipment ensuring everything is safe compliant and operating efficiently.
• Routine & Preventative Maintenance: Consistently carry out general upkeep across guest rooms and public areas keeping meticulously updated records on file.
• Project Delivery: Guarantee that all assigned projects and repairs are accomplished promptly and in strict alignment with appropriate specifications.
• Cross-Department Collaboration: Work hand-in-hand with the Front of House and Housekeeping teams to coordinate repairs minimise guest disruption and streamline operations.
• Planning & Assessment: Carry out initial assessments accurate costings and realistic timescales for upcoming maintenance jobs and projects presenting them to management for approval.

What We Are Looking For

• A positive motivated individual who takes pride in their work no matter how big or small the job.
• Previous experience in property maintenance trades or handyperson roles (experience in a hospitality or luxury environment is a major plus).
• Excellent communication skills and a professional demeanour suitable for a 5-star environment.
• Strong problem-solving skills and the ability to work collaboratively across multiple departments.
• Basic computer literacy for updating maintenance logs and files.

Perks & Benefits

We believe in rewarding our team with exceptional you join us youll enjoy:

• Complimentary breakfast lunch or dinner provided for all shifts over 6 hours
• On site parking
• Gym access & weekly swim session
• Complimentary stay after 1 years service
• 40% off spa products
• 25% off spa treatments
• Complimentary meals in each of our restaurants once a year
• Special rate for Pride of Britain Hotels
• Discounted surf lessons
• Shared Gratuities: Gratuities are shared equally among the whole team ensuring everyone is rewarded for their part in our success

As well as regular awards and recognition:

• Monthly recognition awards
• Annual festive awards event
• Long service awards dinner

To Apply

If you have what it takes to join a vibrantmulti-award-winning hotel we would love to hear from you!

If you would like any further information on the role beforeapplying please feel free to get in touch with our HR team at .

Please note: In line with UK Immigration and EmploymentLaw proof of ID (Passport National Identity Card or Birth Certificate) willbe required during the application process.