Machine Learning Specialist

Permanent Full Time

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The Performance Management team is a critical function within Canada Life helping leaders make informed decisions through data insights strategic analysis and performance measurement. We partner across the organization to identify growth opportunities improve customer and advisor experiences and ensure the business is prepared for evolving market regulatory technology and customer trends.

This role will work directly with senior leaders and executives on some of Canada Lifes most visible strategic priorities.

Unlike traditional reporting or analytics teams we operate at the intersection of strategy analytics and execution. We dont just identify opportunities. We design solutions build prototypes test ideas in real-world environments and measure outcomes. Our work directly influences business decisions transformation initiatives and enterprise strategy.

As AI becomes increasingly central to Canada Lifes future we are seeking someone who can transform strategic questions into working AI solutions. This individual will help build the teams AI capabilities through LLM-based agents AI workflows and rapid experimentation that improves how decisions are made across the business.

You will work closely with business leaders technology partners and vendors to identify opportunities build pilots and validate measurable business value.

What You Will Do

• Partner with senior leaders to reimagine customer advisor and employee experiences using AI and advanced analytics
• Apply first-principles thinking to challenge existing processes and identify opportunities for simplification automation and transformation
• Rapidly move ideas from concept to prototype to real-world validation using pilots to test strategic hypotheses before larger investments are made
• Design build and evaluate LLM-based agents AI workflows and automation solutions that improve productivity and decision-making while incorporating appropriate governance and human oversight
• Prototype solutions within real business constraints including data availability regulations operational processes and user adoption considerations
• Develop repeatable frameworks standards and reusable assets that can be leveraged across Canada Life
• Identify prioritize and execute high-value AI use cases that improve business performance and productivity
• Translate business challenges and executive questions into practical AI solutions with measurable outcomes
• Collaborate with stakeholders across business technology data risk and compliance functions to assess feasibility drive adoption and scale successful solutions

What You Will Bring

• 2 years of experience building and deploying AI or machine learning solutions including experience with LLMs intelligent agents RAG workflow automation or related technologies
• Experience translating business problems into end-to-end AI-enabled solutions and working prototypes
• Strong analytical and problem-solving skills with the ability to connect strategic objectives to measurable business outcomes
• Experience with AI development platforms and frameworks such as Azure AI OpenAI Anthropic or similar technologies
• A builders mindset with a passion for experimentation continuous learning and challenging the status quo
• Experience working in financial services insurance or other regulated environments is an asset
• Strong business acumen and the ability to balance innovation with practical execution and measurable value creation
• Exceptional stakeholder management and relationship-building skills
• Experience in data analytics automation digital transformation or strategy-related functions is considered a strong asset
• Reliability Status Security Clearance this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life

Location

• This position may be located in either Toronto or London Ontario
• This role follows a hybrid work model with a minimum in-office presence of three days per week

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The base salary for this position is between $80400 - $130400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus commission etc). If you are selected to move forward in our recruitment process your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

Wereunited by a shared purpose: to improve the financialphysicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

Werelooking for people who live our values everyday: we step up we do the right thing and we deliver for our customerscommunitiesand each you someone who always strives to do the right thing who steps up for themselves and others and who delivers with impact Then we want to hear from you!

What we offer:

Were committed to supporting our employees through every stage of their career. Heres what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement access to industry-leading learning programs and up to$2000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefitsplus a $5000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal dayswe support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension planshare ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs service milestone celebrations employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs)mentorshipprogramssocialclubsandevents.

Learn moreaboutCanada Life.

Werecommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants however only those who qualify for an interview will be contacted.

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