Enter a job title or keyword
London | Guidewire BA | SCON
Job Location:
Monthly Salary:
Posted:
11 July 2026 (30+ days ago)
Posted:
Application Deadline:
8 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Skill LOB / Products Specialty Insurance / London Market
Location London UK
Compensation Competitive (including bonus)
Role summary
We are seeking an experienced Guidewire Business Analyst with strong expertise across Guidewire XCenters (ClaimCenter PolicyCenter BillingCenter) to lead analysis and delivery in large-scale insurance transformation programs. The role requires deep understanding of end-to-end insurance lifecycle including policy billing and claims processes.
The role sits at the intersection of domain expertise business analysis Guidewire product capabilities requirements engineering and stakeholder engagement. The individual will work closely with business and IT stakeholders from Underwriting Finance Digital and Enterprise Architecture teams across large-scale insurance transformation initiatives
The ideal candidate will have strong hands-on experience in process analysis Guidewire XCenter functional capabilities requirement elicitation and Agile delivery with the ability to translate complex business requirements into clear structured and implementation-ready artefacts
Key Responsibilities
Business Analysis and Requirement Management
Domain and Process Analysis
Guidewire Functional Alignment
Stakeholder Management and Communication
Testing Validation and Governance
Required
Experience
Technical Skills
Mandatory
Desirable
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness
Excellent verbal and written communication skills
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.
Location London UK
Compensation Competitive (including bonus)
Role summary
We are seeking an experienced Guidewire Business Analyst with strong expertise across Guidewire XCenters (ClaimCenter PolicyCenter BillingCenter) to lead analysis and delivery in large-scale insurance transformation programs. The role requires deep understanding of end-to-end insurance lifecycle including policy billing and claims processes.
The role sits at the intersection of domain expertise business analysis Guidewire product capabilities requirements engineering and stakeholder engagement. The individual will work closely with business and IT stakeholders from Underwriting Finance Digital and Enterprise Architecture teams across large-scale insurance transformation initiatives
The ideal candidate will have strong hands-on experience in process analysis Guidewire XCenter functional capabilities requirement elicitation and Agile delivery with the ability to translate complex business requirements into clear structured and implementation-ready artefacts
Key Responsibilities
Business Analysis and Requirement Management
- Responsible & Accountable for the Functional & business requirements delivery
- Drive business requirement meeting with clients
- Lead requirement elicitation workshops stakeholder interviews and process discovery sessions for transformation initiatives.
- Understand Customer functional landscape and create business requirement documents BRD
- Document business requirements functional specifications user stories and acceptance criteria.
- Clarify the business requirements to Project delivery Teams (Development and QA Testing) and ensure the business requirements are translated into functional requirements
- Work with Customer Business teams and create UAT test cases
- Work with Testers (Testing Team UAT Team) to clear requirement related queries and expedite the defect closure
- Conducting UAT tests & helping with UAT
- Define and maintain requirements traceability matrix (RTM) across delivery lifecycle.
- Ensure alignment between business requirements and XCenter configurations/development
Domain and Process Analysis
- Identify process gaps inefficiencies and opportunities for automation and optimization.
- Work with SMEs to define business rules workflows and guidelines.
- Ensure solution design aligns with regulatory requirements and operational best practices.
- Support definition of KPIs SLAs and performance metrics.
Guidewire Functional Alignment
- Work with BA resources and Map requirements to ClaimCenter PolicyCenter BillingCenter capabilities
- Ensure to define requirements for:
- Policy lifecycle (quote bind issue endorsements renewals)
- Billing lifecycle (invoicing payments commissions collections)
- Claims lifecycle (FNOL adjudication settlement recovery)
- Support integrations across XCenters and external systems
- Promote OOTB usage and minimize customization
- Collaborate with developers and architects to define functional solution design and system behavior.
- Define requirements for entities workflows activities validations assignment rules and integrations.
- Support configuration and development teams with clarifications solution walkthroughs and requirement refinements.
- Ensure optimal use of standard Guidewire features with minimal customization.
Stakeholder Management and Communication
- Act as the primary interface between business stakeholders IT teams and delivery teams.
- Facilitate workshops and discussions with SMEs product owners and client stakeholders.
- Communicate functional designs business flows and system impacts clearly to both technical and non-technical audiences.
- Provide structured updates on requirements status risks dependencies and decisions.
- Ensure stakeholder alignment and sign-offs on requirements and solution design.
Testing Validation and Governance
- Review and support SIT UAT and regression testing scenarios based on business requirements.
- Review test cases test data and expected outcomes.
- Support defect triage root cause analysis and resolution tracking.
- Ensure completeness of requirements coverage in testing cycles.
- Maintain project artefacts including requirements documentation process flows and audit records.
Required
Experience
- Proven experience in insurance domain and business analysis roles.
- Hands-on experience in Guidewire Xcenter BA role.
- Experience in at least one full-cycle Xcenter implementation or multiple enhancement/AMS engagements as Business analyst.
- Strong understanding of P&C insurance.
- Experience working with cross-functional stakeholders and distributed teams.
- Experience in Agile/Scrum methodologies (user stories backlog grooming sprint support).
- UK / Europe client engagement experience
Technical Skills
Mandatory
- Strong expertise in requirements gathering process modeling and functional documentation.
- Working knowledge of Guidewire ClaimCenter functionality and configuration concepts.
- Experience with user story creation backlog management and acceptance criteria definition.
- Familiarity with tools such as JIRA Confluence or Azure DevOps.
- Experience in test scenario definition UAT support and defect lifecycle management.
- Strong documentation and analytical skills
- Exposure to Guidewire integrations (PolicyCenter BillingCenter external systems).
- Exposure to regulatory frameworks and compliance requirements
- Knowledge of data models SQL and API-based integrations.
Desirable
- Experience to APD
- London Market / US / APAC client exposure
- Guidewire Certification
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness
Excellent verbal and written communication skills
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
