Library Information Assistant Casual

There has never been a more exciting time to join Wirral Council. Weve got ambitious targets to meet and to achieve everything we have promised to our residents we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey then this could be the perfect job for you.

Library Information Assistant Casual

Libraries are more than collection of books; they are hubs for community activities places to access digital technology and gateways to reading information and wellbeing. Wirral Libraries exist to help people to live better lives for longer.

We are looking to appoint several enthusiastic casual Library Information Assistants who are passionate about reading library services and their communities.

About the Role:

You will help to deliver and support a programme of activities and library events proactively helping people of all ages and from all backgrounds. You will support the provision of information and advice on council and partner services as the first point of contact you will help provide better outcomes for our residents.

Flexibility is key as one moment you may be helping customers to log-on to the library WI-FI then help download an eBook or lead events such as Baby Rhyme Time session for parents and babies in a creative way. The variety of our work means that no two days are the same therefore using your initiative and working without supervision is essential. We get huge job satisfaction from helping everyone that comes through our doors and you could too!

You may be expected to work hours within the following core opening times:

• 9-5 Monday Wednesday Friday and Saturday
• 9-7 Tuesday and Thursday

About the candidate:

You must be customer focused a keen team player have excellent digital skills with the ability to provide exceptional customer service and be capable of dealing positively with change and willing to embrace innovative ways of working.

Please note this is a physically active role and will include carrying books pushing trolleys lifting boxes and being on your feet for long periods of time.

Successful applicants will need to work flexibly across our network of library sites within the Borough.

The role is offered on a casual worker with no fixed hours. Shifts are determined by service need to provide operational relief and are managed via the services staff management system Staff Savvy.

If you wish to discuss this role or require further information please contact Mark Payne on email

We welcome applications from all suitably qualified candidates. For this vacancy candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process.

Please be advised it is our understanding that this role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration For details regarding the salary of a skilled worker visa please visit Home Office: is not legal advice and we advise you to seek your own independent legal advice tailored to your own personal circumstances

If you are a Wirral resident are unemployed or out of work and require help with your application please contact Involve Northwests employment and skills team on or contact 0 or 0.

If youre already a Wirral Council employee as part of our Talent Strategy were committed to strengthening opportunities for our people to learn grow progress and thrive. For many of you this may be preparing and applying for your next role with us and were passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing

Working at Wirral

Youll also want to know what its like to work here so as a start:

Our values are more than just pieces of paper on our walls! Weve all played a role in developing these so they reflect the immense pride we have in what we do what matters to us what inspires us and inform how we think approach things and behave.

We believe in ensuring staff are well looked after staff wellbeing is a priority for us. Were serious about recognising and rewarding people for the great things they do. Youll benefit from our track record of developing growing and investing in our people.

We have a range of staff benefits including staff discounts an excellent pension scheme which includes a generous employer contribution rate immediate life cover and ill-health protection. We have a strong flexible working approach hybrid working family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.

We have an inclusive engaged culture everyone has a voice everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.

Each voice is heard each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds who share our values and our commitment to inclusion to apply for roles with us.

We want you to be your best at work we create the conditions to help you thrive and we mirror this in our recruitment process. If youd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact

^{Please note that in accordance with the Councils policy employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.}

^{It is Council policy not to re-appoint any employee who has left under the terms of the Councils Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package unless in exceptional circumstances.}

^{Applications will be accepted until midnight on the closing date.}

^{We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.}

^{Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.}

^{All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.}

^{The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.}

^{We do not accept applications or CVs from recruitment agencies unless otherwise stated. Therefore any candidates submitted via a recruitment agency will not be considered for this role.}