Let's begin! Sr Benefits Analyst

At Moodys we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas think innovatively and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity helping our clients navigate uncertainty with clarity speed and confidence.

If you are excited about this opportunity but do not meet every single requirement please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship lead with curiosity champion diverse perspectives turn inputs into actions and uphold trust through integrity.

Skills and Competencies

• 5 years of experience in benefits administration HR operations or a related field preferably in a multinational environment.
• Advanced expertise in benefits programs regulations and cross-border considerations
• Strong analytical and problem-solving skills with ability to manage complex scenarios independently
• Proven ability to work autonomously prioritize effectively and deliver in fast-paced global environments
• Excellent communication and stakeholder management skills translating complex topics for diverse audiences
• Proficiency in Microsoft Office and experience with HRIS/benefits administration systems
• Proactive forward-thinking mindset with focus on process improvement operational excellence and use of emerging technologies (e.g. AI); multilingual skills are a plus
• Demonstrated proficiency in artificial intelligence concepts with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.

Education

• Bachelors degree in human resources Business Administration or related discipline

Responsibilities

Leads and supports global benefits delivery ensuring compliance operational excellence and continuous improvement while partnering with stakeholders.

• Lead the day-to-day management and delivery of benefits programs across assigned countries ensuring compliance with local regulations and alignment with Moodys global standards.
• Independently manage complex benefit cases escalations and problem resolution exercising sound judgment and expertise.
• Ensure accurate and timely processing of benefit enrollments changes and terminations with a strong focus on data integrity and quality.
• Oversee data accuracy and governance within benefits administration systems proactively identifying and resolving discrepancies.
• Serve as a subject matter expert and escalation point for employee benefit inquiries providing guidance and mentoring to junior team members as needed.
• Lead and support key operational processes such as open enrollment leave of absence coordination and benefits onboarding/offboarding activities across multiple countries.
• Manage relationships with vendors and internal partners to ensure service delivery meets agreed service levels and business expectations.
• Proactively identify troubleshoot and resolve vendor or system issues driving root-cause analysis and sustainable solutions.
• Maintain enhance and standardize benefits documentation including SOPs employee communications and regulatory submissions.
• Analyze service metrics employee feedback participation and cost data to identify trends risks and opportunities for improvement.
• Support and lead audits complex data validation activities and regulatory or compliance reporting requirements.
• Play a key role in the implementation optimization and governance of benefits systems tools and employee self-service platforms.
• Lead or actively contribute to global and regional benefits projects including harmonization efforts system implementations and process standardization initiatives.
• Stay current on legislative developments market trends and best practices to proactively recommend enhancements to benefit programs and operations.
• Champion the use of AI-driven tools and automation to improve efficiency scalability personalization and overall employee experience.
  

About the team

Our Benefits Operations & Delivery team is responsible for delivering seamless compliant and high-quality employee benefits experiences across the organization.
We support Moodys by ensuring accurate and consistent program administration enabling employees to easily access and understand their benefits and collaborating with internal and external partners to strengthen attraction retention and engagement. By joining our team you will be part of exciting work in global benefits operations within a dynamic fast-paced environment focused on operational excellence continuous improvement and innovation.

#LI-Hybrid

Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status sexual orientation gender expression gender identity or any other characteristic protected by law.

Candidates for Moodys Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy including remediation of positions in those holdings as necessary.