Let's begin! AVP Business Process Transformation
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Job Summary
At Moodys we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas think innovatively and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity helping our clients navigate uncertainty with clarity speed and confidence.
If you are excited about this opportunity but do not meet every single requirement please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship lead with curiosity champion diverse perspectives turn inputs into actions and uphold trust through integrity.
- Significant experience leading business process transformation operational excellence consulting or business change initiatives within complex organisations enabling delivery of sustainable operational improvements
- Strong knowledge of process improvement methodologies such as Lean Six Sigma process mapping and continuous improvement frameworks required to identify inefficiencies and optimise business performance
- Ability to analyse operational data business metrics and process performance indicators to identify trends determine root causes and drive evidence-based decision making
- Proven stakeholder management and influencing skills with the ability to build alignment and drive change across senior business technology risk and control functions
- Experience leading multiple concurrent programmes or projects managing priorities risks dependencies and outcomes in a fast-paced environment
- Strong communication and presentation skills required to translate complex business challenges into clear recommendations for executive stakeholders
- Demonstrated proficiency in artificial intelligence concepts with experience using AI-enabled analytics automation or workflow tools to identify process improvement opportunities enhance operational efficiency and support data-driven decision making
- Proven ability to evaluate and implement AI-powered solutions within business transformation initiatives with an understanding of responsible AI practices governance requirements risk management and ethical use of AI technologies
- Bachelors degree in Business Finance Economics Engineering Technology Operations Management or a related discipline or equivalent professional experience
- Lean Six Sigma Green Belt Black Belt or equivalent process improvement certification preferred
- Project Management Professional PRINCE2 Agile or related project management certification preferred
Leads business process transformation initiatives to improve efficiency governance scalability and business performance across the Commercial organisation
- Lead end-to-end transformation of medium to high complexity business processes ensuring alignment with strategic operational and regulatory objectives
- Develop and execute transformation roadmaps that improve operational efficiency customer outcomes control effectiveness and process scalability
- Manage the full lifecycle of transformation initiatives including business case development requirements gathering solution design implementation testing deployment and transition to business-as-usual operations
- Partner with Commercial Technology Product Risk Compliance and Control teams to deliver cross-functional change and achieve measurable business outcomes
- Establish and maintain process governance performance measurement frameworks key performance indicators and reporting mechanisms to monitor effectiveness and drive continuous improvement
- Analyse operational data and process performance metrics to identify improvement opportunities root causes and automation use cases
- Design and implement control frameworks that support regulatory compliance audit readiness risk mitigation and issue remediation
- Drive organisational adoption of process excellence methodologies documentation standards and continuous improvement practices through coaching training and stakeholder engagement
- Represent Business Process Transformation within governance forums and leadership discussions influencing strategic decisions and prioritisation
- Promote innovation and digitalisation by identifying opportunities to leverage technology automation and advanced analytics to improve business processes
The Business Process Transformation team is responsible for transforming the quote to cash processes to efficiency and effectiveness of the ratings workflow. We contribute to business growth by digitalizing the quote to cash workflow improving the sales processes and enhancing customer engagement. By joining our team you will be part of a fast paced team working on digital transformation and AI innovation
Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status sexual orientation gender expression gender identity or any other characteristic protected by law.
Candidates for Moodys Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy including remediation of positions in those holdings as necessary.
About Company
Moody's CreditView is our flagship solution for global capital markets that incorporates credit ratings, research and data from Moody's Investors Service plus research, data and content from Moody's Analytics.
