Leisure Advisor

Wirral Council is a valuesdriven organisation where employees are empowered to #BeTheDifference and help create fairer opportunities for residents. Set in one of the happiest and most scenic areas in the UK the Council offers an inspiring place to live and work with a strong commitment to supporting staff and delivering ambitious plans for the boroughs future. Joining Wirral Council means becoming part of a dedicated forwardthinking team that is truly valued and encouraged to thrive.

Leisure Advisor

About the Role:

We are looking for a friendly enthusiastic and customer-focused Leisure Advisor to join our Leisure Services team. As the first point of contact for customers you will provide a welcoming experience handle enquiries bookings and memberships promote our leisure facilities and services and help achieve sales and membership targets. You will play an important role in supporting customers to make the most of our leisure centres while delivering excellent customer service

About the candidate:

You will be a confident communicator with a passion for customer service and working with people. You will have good IT literacy and numeracy skills the ability to work effectively as part of a team and a positive proactive approach. Experience in a sales leisure or customer-facing environment would be advantageous particularly where you have promoted memberships achieved targets or worked with booking systems.

Flexibility to work across different sites including evenings and weekends when required is essential.

Interviews to be held week commencing 24^th August 2026.

For more information or an informal discussion about the role please contact: Vicki Brown Operational Support Manager on email

Wirral Council is committed to safeguarding and promoting the welfare of children young people and adults at risk. We expect all employees and volunteers to share this commitment. As part of our safer recruitment process all successful applicants will be subject to thorough pre-employment checks including enhanced DBS clearance verified reference checks verification of qualifications and identity and checks of the right to work in the UK.

This post is subject to an Enhanced DBS check including a check of the relevant Barred List(s). The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at : welcome applications from all suitably qualified candidates. For this vacancy candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this to work in the UK will be verified in the final stages of the selection process.

If youre already a Wirral Council employee and as part of our Talent Strategy were committed to strengthening opportunities for our people to learn grow progress and thrive. For many of you this may be preparing and applying for your next role with us and were passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing

If you are a Wirral resident are unemployed or out of work and require help with your application please contact Involve Northwests employment and skills team on or contact 0 or 0.

Working at Wirral

Youll also want to know what its like to work here so as a start:

Our values are more than just pieces of paper on our walls! Weve all played a role in developing these so they reflect the immense pride we have in what we do what matters to us what inspires us and inform how we think approach things and behave.

We believe in ensuring staff are well looked after staff wellbeing is a priority for us. Were serious about recognising and rewarding people for the great things they do. Youll benefit from our track record of developing growing and investing in our people.

We have a range of staff benefits including staff discounts enrolment into the local government pension scheme (an excellent defined benefit scheme) immediate life cover and ill-health protection. We have a strong flexible working approach hybrid working family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.

We have an inclusive engaged culture everyone has a voice everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.

Each voice is heard each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds who share our values and our commitment to inclusion to apply for roles with us.

We want you to be your best at work we create the conditions to help you thrive and we mirror this in our recruitment process. If youd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact

^{Please note that in accordance with the Councils policy employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.}

^{It is Council policy not to re-appoint any employee who has left under the terms of the Councils Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package unless in exceptional circumstances.}

^{Applications will be accepted until midnight on the closing date.}

^{We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.}

^{Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.}

^{All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.}

^{The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.}

^{We do not accept applications or CVs from recruitment agencies unless otherwise stated. Therefore any candidates submitted via a recruitment agency will not be considered for this role.}