Legal Implementation Specialist

Job Description

Legal Implementation Specialist opportunities with a high-growth LegalTech AI business are being sought to join its scaling implementation team helping enterprise customers get real value from a contract-focused AI platform used across legal and commercial workflows.

This is a great opportunity for someone who enjoys combining customer-facing work legal workflow understanding problem-solving and product configuration in a role that sits between implementation product and customer delivery rather than being boxed into just one area.

The role is based in London with 3 days per week in the office is offering competitive salaries with quarterly bonus and strong progression opportunities looking at graduates to SaaS/LegalTech experienced professionals as well as PQE looking for legaltech opportunities.

Travel is encouraged at on-boarding and roll-out stages so this could also suit someone who enjoys some client-facing travel as part of the role.

As the Legal Implementation Specialist you will:

• Work directly with customers to understand their requirements and configure the platform around how they actually work;
• Support on-boarding and implementation activity across multiple live customers at a time;
• Help configure areas such as knowledge banks workflows contract generation set-up and repository structures;
• Present solutions back to users gather feedback support testing and help prepare for rollout;
• Act as a bridge between the customer and the product helping customers understand what is possible while feeding insight back internally;
• Bring a logical and solutions-focused approach rather than just taking requirements at face value;
• Enjoy customer-facing work and feel comfortable advising guiding and pushing back where needed
• Be comfortable in a fast-paced environment where the team is still growing improving process and building out best practice;
• Come from a legal LegalTech Software as a Service paralegal or legal-adjacent background with strong academics and genuine curiosity about LegalTech;
• Be excited by a business where progression can happen quickly into Senior Strategic or Team Lead routes for the right people.

Interviews will be taking place shortly so send your CV now for further information.