Learning & Development Partner

We are looking for a Learning & Development Partner to design coordinate deliver and evaluate learning and development initiatives that enhance employee skills knowledge and performance supporting both individual career development and organisational success. To manage the provision of mandatory training to ensure that the business remains compliant to required legislation.

The key duties and responsibilities are:

Training Delivery and Coordination

Create design and deliver training and development courses/initiatives aligned to business needs

Work closely and regularly with key internal stakeholders to shape development requirements

Proactively engage with external providers to source training provision where required

Continually review training materials and ensure their suitability compliance and relevance

Collaboratively manage early career offerings ensuring their suitability compliance and content

Monitor development KPIs recording monthly and offering insight

Using our Learning platform to create an intuitive end to end Learning Management System

Occasional travel to other sites which may require the need for an overnight stay.

Learners

Be accessible to all staff on site for structured and ad-hoc meetings regarding training

Provide face to face support and coaching to learners and key stakeholders

Monitor learners regularly through reporting coaching and structured meetings

Be visible within the business and engage with all departments regularly

Work collaboratively and professionally with line managers regarding their learners.

Training Administration

Ensure all training is delivered on time in line with required new starter requirements mandatory renewals and bookings

Managing our Apprenticeship scheme administration via the Gov website (Apprenticeship Service Account)

Ensure all certification is produced sent and stored as required

Manage training email inboxes to ensure they are up to date and actioned daily

Accurately maintain and update internal and external portals and databases

Collate and act upon course feedback

Process purchase order numbers and invoices

Ensure NDA (National Drainage Academy) database is fully updated

Respond to customer enquiries via email phone and in person

Process training course bookings through internal systems

Efficiently coordinate training providers to deliver required training in acceptable timescale

Liaise with training providers and venues to confirm and cancel events

Organise delegate accommodation where required produce course literature joining Instructions and invoices accordingly

Organising training materials and printing in-house when necessary prior to the course

Produce and send certification to delegates internally and externally ensuring it is stored as required.

Management of Training

Work within the training budget set with any additional spend requested prior

Communicate to the wider business on matters of learning and development

Work within Human Resources maintaining appropriate professional boundaries confidentiality and impartiality when supporting learners managers and colleagues

Contribute to the development and delivery of a three-year strategic training and development plan aligned with Human Resources priorities and wider business objectives

Update the control tower monthly (metrics capture) to maintain accurate current data and enable effective collaboration reporting and decision-making across Human Resources and relevant stakeholders

This job description is not an exhaustive list of responsibilities to be undertaken by the Training & Development Officer and you may be required to carry out other duties which are felt to be reasonable and commensurate with the role.

The Skills Qualifications and Experience required are:

Demonstrable L& D experience ideally within a compliance environment

Experience coordinating and administering training & development programmes

Experience managing an LMS

Experience in designing learning interventions

Excellent communication skills and the ability to work on your own initiative

Be an effective team player and actively contribute to our continual improvement culture

Self- motivated with a positive can-do attitude

Strong administrative skills with a good eye for detail and accuracy

Comfortable with change and a continuous improvement environment

A natural people person.

INDLOW

Whale Tankers care about quality across all aspects of our business it is a word that characterises the company. Our Ravenshaw site located in Solihull has been the home of Whale Tankers. The site set in more than 40 acres of land is a stunning example of how an industrial concern can successfully operate alongside a natural has a truly modern manufacturing facility at Ravenshaw with all the key processes carried out in-house.

All aspects of the manufacturing process from technical specification to quality control all takes place on in-house product philosophy gives Whale the ability to control quality at every stage and ensure that every product is engineered and built to deliver uptime and value throughout its working customer promise is one reliability service and value for life It takes a combination of significant resources and unique culture to deliver that promise something that Whale Tankers has been delivering over the last five decades.