Learning & Development Manager
Canary Wharf - UK
Job Summary
This is a strategic role responsible for shaping and delivering the organisations Learning & Development strategy across the UK and Europe. The role will drive a future-focused learning culture leveraging digital technologies learning systems automation and artificial intelligence to enhance employee development organisational capability and business performance.
The purpose of the role is to:
- Lead the development and implementation of a future-focused learning strategy aligned to the RLB People & Culture Strategy and 2030 Business Strategy.
- Build organisational capability by ensuring employees at all levels have the skills knowledge and behaviours required to succeed now and in the future.
- Drive a culture of continuous learning professional excellence and high performance across the business.
- Enhance employee engagement retention and career progression through structured development pathways and learning opportunities.
- Lead talent development initiatives including leadership development early careers programmes mentoring coaching and professional qualification pathways.
- Utilise learning data feedback and business insights to measure impact and continuously improve learning outcomes.
- Ensure learning solutions support commercial objectives business performance and future workforce requirements.
- Lead the development implementation and evaluation of the Learning & Development strategy across the UK and Europe.
- Align learning initiatives with organisational priorities workforce planning and future capability requirements.
- Act as a trusted advisor to senior leaders Partners and People & Culture stakeholders on learning talent and organisational development matters.
- Identify emerging skills requirements and development priorities to support business growth and transformation.
- Lead the ongoing development and implementation of RLBs Skills & Behaviour Frameworks and career pathways across all employee populations.
- Design and manage career development frameworks for technical operational and support service professionals.
- Create and embed structured development pathways for Senior Associate and Partner populations supporting succession planning and leadership capability.
- Support talent development initiatives that enhance internal mobility career progression and employee retention.
- Design implement and evaluate management and leadership development programmes across all leadership levels.
- Build organisational capability in leadership coaching performance management communication inclusion and change leadership.
- Develop and promote a coaching and mentoring culture throughout the business.
- Partner with senior leaders to identify capability gaps and implement targeted development solutions.
- Provide strategic oversight of Future Professionals programmes including graduates apprentices and placement students.
- Oversee professional qualification pathways including APC chartership and accreditation programmes.
- Ensure robust governance stakeholder engagement and continuous improvement of qualification processes and learning experiences.
- Maximise utilisation of apprenticeship funding and levy opportunities to support business capability development.
- Evaluate implement and manage emerging learning technologies including AI-powered learning solutions skills platforms and learning analytics tools.
- Partner with stakeholders to identify opportunities where digital solutions can improve learning effectiveness engagement and accessibility.
- Establish meaningful learning metrics and dashboards providing data-driven insights on capability development compliance engagement and return on investment.
- Drive the digitalisation and automation of learning processes to create a scalable and efficient employee learning experience.
- Develop a digital skills and AI capability framework to support employees in adapting to evolving technologies and ways of working.
- Embed a culture of continuous performance development across the business.
- Drive engagement with performance management processes and systems including Clear Review.
- Equip managers with the skills tools and confidence to conduct effective performance and development conversations.
- Design and implement programmes that support business performance productivity and employee effectiveness.
- Build strong and credible relationships with Partners Directors managers and key stakeholders across the business.
- Collaborate closely with People & Culture Digital Service and Sector leaders to identify capability requirements and development opportunities.
- Manage relationships with external providers professional institutions and learning partners to ensure high-quality and commercially effective learning solutions.
- Line manage and develop members of the Learning & Development team.
- Manage the annual Learning & Development budget and ensure effective allocation of resources to maximise business value.
- Establish appropriate governance reporting and evaluation mechanisms to measure programme effectiveness and learning impact.
- Prepare reports and insights for senior leadership teams and governance committees demonstrating learning outcomes and business impact.
Essential Experience
- Significant experience in Learning & Development Talent Development or Organisational Development within a complex and fast-paced environment.
- Experience developing and executing Learning & Development strategies within a complex organisation.
- Proven experience designing and delivering leadership management and professional development programmes.
- Experience managing apprenticeships early careers programmes and/or professional qualifications.
- Strong understanding of learning technologies learning analytics and digital capability development.
- Experience using data and reporting tools to measure learning effectiveness and inform decision-making.
- Knowledge of emerging technologies including AI-enabled learning solutions and automation tools.
- Strong strategic thinking combined with operational delivery excellence.
- Outstanding stakeholder management and influencing skills with the ability to build credibility at senior leadership level.
- Strong commercial awareness and ability to link learning outcomes to business performance.
- Excellent written verbal and presentation skills.
- Highly organised with strong project and programme management capability.
- Proactive adaptable and resilient with a continuous improvement mindset.
- Strong analytical skills with the ability to interpret data and measure learning impact.
- Collaborative and inclusive approach with a passion for developing people
Required Experience:
Manager
About Company
RLB's 35-year presence in the Kingdom continues as we expand our services throughout the Kingdom of Saudi Arabia, working on projects in central, eastern and western provinces. Our extensive expertise covers cost consultancy, project management, facilities management and claims servi ... View more