Lead Residential Care Worker Linby

This role is known internally as Support Worker; however it has been advertised externally as Lead Residential Care Worker to better reflect the shift leadresponsibilities of the position.

Do you have experience inhospitalityor customer service We have a fantastic opportunity at Sherwood House for aSupport Worker to join our dedicated team and wed like to show youinthis videowhy you should join us.

Why work at NCHA

Were delighted to announce NCHA has been named the UKs 29thBest Workplace for Women 2026 by Great Place to Work UK. Were also the 38th Best Workplace for Wellbeing 2026 with 77% of colleagues saying NCHA is a great place to work compared with 54% at a typical UK workplace. Exploreworking life at NCHA ourbenefits and our values to discover why.

Some of your benefits include:

• Salary of 24871 - 25371 per annum
• 36.5 days annual leave including bank holidays with the option to buy and sell leave.
• Additional payments for sleep-in shifts
• Comprehensive training and ongoing development opportunities
• A welcoming inclusive and diverse workplace culture
• Ongoing support from experienced and dedicated colleagues

The Service

Sherwood House is a registered care home providing person-centred support to 19 elderly residentswho have chosen this home as their place to retire and live happily ever after.

Like them you will also feel a change of pace thanks to the homes scenery as it is situated in the small village of Linby who won Nottinghamshires best kept village award in 2013.A local tale recounts that the humble pancake was invented by the women of Linby to celebrate the defeat of Danish invaders.

The Role
As aSupport Worker at Sherwood House your main responsibility is to help residents live asindependently as possible while respecting their choices and preferences.

Your duties will include:

• Lead and coordinate shifts ensuring high-quality person-centred support.
• Support with daily living activities personal care and community engagement.
• Coordinate health social care and community appointments.
• Promote individuals independence choice and wellbeing.
• Administer and record medication in line with agreed procedures.
• Maintain accurate support plans risk assessments and daily records.
• Liaise with families healthcare professionals and external agencies.
• Provide guidance and support to Care Assistants and Support Workers during shifts.
• Ensure a safe supportive and welcoming home environment.
• Respond appropriately to incidents emergencies and safeguarding concerns.

This role may involvemoving and handling tasksandrisk management so you must be comfortable and willing to undertake these duties. For full details check out theRole Profileat the bottom of the page.

Working Hours

All successful candidates will be required to work on a rota basis over a 24-hour period including weekends and bank holidays; a bonus is paid for waking nights. Shift Patterns include: 07:00-15:00 08:00-13:00 08:30-12:30 13:30-21:30 07:00-14:30 14:00-21:15 and 21:15- 07:15 waking nights.

We also have bank roles available for candidates who want more flexibility; please note you will need to pick up 1 shift per month to keep your bank contract.

What Were Looking For

We are seeking acustomer-focused friendly individualwho is passionate about delivering high-quality care while keeping our residents preferences at the heart of their decisions.

• Previous experience inhospitalityor strongcustomer service skills is highly desirable
• Experience in a care role is also desirable
• Understanding ofage-related health needs
• Excellentcommunication skillsandattention to detail value
• Sharing ourNCHAs CLEAR values.

If you are enthusiastic about promotingchoice and helping people livemeaningful lives we would love to hear from you!

Travelling to Sherwood House

Due to its location candidates who can drive are highly desirable as the home is a 7-minute drive from the High Street in Hucknall. Candidates travelling from Mansfield can use the 141 bus service to Nottingham to arrive to project but this service is not available for colleagues finishing at 9.30pm.

Application Tips:

1. You will need to attach a CV in order to apply for this role.
2. All correspondence will be via your registered email address.
3. For more information about NCHA please refer to the attached Helping Our Customers get a better idea of what we do across the organisation!

We look forward to receiving your application!

As an Equal Opportunities and Disability Confident Employer NCHA welcomes applications from all suitably qualified candidates including those from Black Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme we also welcome applications from members of the LGBT communityand encourage inclusivity in the workplace. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from men as they are currently under-represented within in our Care and Support department.

Please note that we are not currently offering visa sponsorships.

INDLOW

Were Nottingham Community Housing Association known to many as NCHA. Weve been around since 1973 and were really proud of that. Were more than just a housing association: we deliver care and support to people all over the East Midlands. Readour storyto find out more about us.