Lead Professional Officer

We are working closely with local authority in Tower Hamletsto assist with the appointment of a Lead Professional Officer on a4.5-months contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 22.16- 29.23 per hour

Summary:

The Lead Professional Officer plays a pivotal role within the Housing Service delivering the Councils homelessness prevention and housing options functions through the No Wrong Door (NWD) approach. The post holder acts as the lead professional for customers undertaking holistic assessments of housing and wider support needs including employment childcare welfare immigration legal advice and health-related issues.

Responsibilities:

• Conduct comprehensive housing options interviews to assess housing circumstances identify support needs and prevent homelessness wherever possible.
• Undertake holistic assessments to identify wider support needs relating to employment childcare welfare benefits debt immigration legal matters health and social support.
• Ensure decisions are legally robust evidence-based and compliant with current legislation and case law.
• Support customers in resolving financial barriers that may contribute to homelessness.
• Ensure all customer contact assessments actions and outcomes are fully documented.

Qualifications:

• Educated to A-Level standard NVQ Level 4 or equivalent relevant qualification or substantial relevant housing experience.

Essentials:

• Experience providing housing advice homelessness prevention or housing options services.
• Knowledge of homelessness prevention and housing legislation.
• Experience working within a customer-focused environment dealing with vulnerable individuals and families.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires a Basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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