Lead Platform Engineer

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Team Overview

Role Overview And Core Responsibilities

• Leading the regional execution of major minor and emergency releases through automated CI/CD pipelines ensuring timely controlled and high-quality deployments.

• Coordinating post-deployment validation with Global Platform testers ensuring issues are identified documented and resolved efficiently.

• Supporting and deputising for the Operations and Technical Release Manager across the full CAB ticket lifecycle maintaining deployment traceability and compliance.

• Leading and prioritising Kanban workflows in partnership with the Operations and Technical Release Manager supporting effective tracking and continuous improvement of release processes.

• Coordinating regression testing and change activity for Global Business Platforms deployed in the UK region ensuring updates are validated documented and aligned with stakeholder requirements.

• Providing technical leadership for platform operations monitoring incident management and escalation processes to ensure compliance with SLAs SLOs RTOs and service commitments.

• Acting as the technical lead for critical and high-severity incidents representing the team on incident bridges and supporting timely service restoration.

• Coordinating post-incident reviews with global and regional teams documenting lessons learned and driving corrective actions to prevent recurrence.

• Leading risk compliance and audit-related activities for UK-deployed Global Business Platforms ensuring proactive mitigation audit readiness and ongoing operational resilience.

• Driving continuous improvement by analysing release testing incident and platform performance outcomes identifying risks and implementing process enhancements.

Required Knowledge And Experiences

• Proven experience in technical leadership roles within cloud-native containerised environments with experience delivering and supporting complex solutions at scale.

• Strong understanding of release deployment testing change incident problem risk compliance and governance processes within a regulated operational environment.

• Experience managing production platforms against service commitments including SLAs SLOs RTOs monitoring escalation and 24x7 out-of-hours support requirements.

• Ability to translate high-level architectural blueprints into detailed low-level designs and support secure scalable and reliable platform delivery.

• Excellent communication stakeholder management mentoring and cross-functional collaboration skills with the ability to build team capability and drive technical excellence.

Required Technical Skills

• Strong expertise in Kubernetes including managing and supporting GKE (Google Kubernetes Engine) clusters containers and Helm charts in production environments.

• Strong GCP experience across cloud networking load balancing traffic management Google Cloud Storage compute services and Dataproc cluster administration.

• Hands-on experience with CI/CD pipeline management using Harness infrastructure automation with Terraform and integration with Harness IaC pipelines.

• Experience with monitoring observability and security tooling including GCP Native Observability Prometheus Grafana OpenTelemetry Wiz HashiCorp Vault and CheckMarxOne or similar tools.

• Strong working knowledge of platform and data technologies including PostgreSQL Redis Kafka Ping and/or Keycloak IAM Kong APIM Cloudflare and application security best practices.

Whats in it for you

At TransUnion you will be joining a friendly forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days annual leave and bank holidays (increasing with service)
• Global paid wellness days off and a bonus day off to celebrate your birthday
• A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
• Private health care and a variety of physical mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion a place to grow:

If theres something on the list of essential or desirable skills that you cant quite tick off dont let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are know imposter syndrome is real lets confront it so we can continue to grow and thrivetogether.

Flexibility at TU:

We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why weve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children family and beyond. If the role is advertised as full time dont let this stop you from applying. Let us know if youre looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:

At TransUnion were committed to fostering an inclusive and diverse workplace where all individuals talents and perspectives are valued. When you apply for a position with us youre not just joining a team youre becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting .

Interview & Hiring Process:

Most of our recruitment processes are virtual so youll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CVs from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.

Find out more about Life At TU UK:

Overview:

At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.

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