L&D Design & Delivery, Senior Facilitator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

**CLOSING DATE FOR APPLICATIONS: WEDNESDAY 5 AUGUST**

Location: London UK; onsite expectation of 3 days/week

Job Summary:

As a key member of the global Talent & Development team the Senior Facilitator L&D Design & Delivery will facilitate deliver and create incredible employee development experiences for JLL.

Working directly with our L&D Product Leads and L&D Partners your role will deliver talent and development programming that drives the JLL growth agenda. This role is pivotal in scaling our business programming and is a primary role in optimising operations as well as evolving our talent products while shaping a brighter way.

Primary Stakeholders: Head of L&D Design & Delivery Product Owners L&D Partners.

Direct Reports: None.

Job Details:

• Deliver and develop programs across all talent development products Leadership Sustainability Professional Skills Onboarding Performance Cycle etc. including all levels (management HR employees)

• Facilitate expert training (both virtual via webinar training and in-person) with an application of adult learning theories JLLs brand/learning standards and contemporary approaches to driving true behavioral changes (for in-person regional travel may be required 5-15% depending on business needs and budget availability)

• Create design and update training content incorporating best practices in adult learning theory

• Apply knowledge of talent & development subject areas (i.e. performance management careers leadership sustainability etc.) to facilitate meaningful discussions

• Maintain outstanding delivery standards in accordance with NPS (Net Promoter Score) metrics qualitative feedback and team-based evaluations.

• Broaden or deepen business knowledge technical or professional expertise as appropriate

• Stay updated with industry trends and best practices in leadership and professional development innovative approaches tools and techniques in training and development

• Evaluate training effectiveness through assessments and feedback and share necessary improvements with project teams to enhance learning outcomes

• Support team members colleagues and peers with ad hoc facilitation efforts when needed

Requirements:

• Strong business acumen and the ability to align L&D initiatives with strategic business objectives

• Advanced experience in designing and facilitating soft skills training programs with a focus on leadership and professional development (may include instructor-led virtual instructional-led e-learning and blended learning solutions)

• Expert knowledge in designing engaging and impactful training using different technological platforms including PowerPoint Articulate etc

• Excellent presentation and facilitation skills with the ability to engage diverse audiences

• Excellent cross-cultural competence and ability to adjust styles of communicating to varying situations to ensure an inclusive environment

• Strong knowledge of adult learning principles and instructional design methodologies

• Excellent organisational skills with a starter-finisher mentality with acute attention to detail

• Strong listening and communicating in an effective manner; providing regular updates on progress against strategic agenda including key accomplishments challenges and support needed; managing expectations proactively to ensure customer delight

• Strong project management skills that can deliver solutions against agreed-upon project timelines that achieve desired outcomes and provide great learner experience

Key Technical Skills: Advanced proficiency in virtual training platforms remote collaboration tools learning management systems and content authoring tools. Expert-level MS Office and SharePoint skills.

Education: Bachelors or masters degree preferred in Education Training and Development Human Resources or related field. Advanced L&D certifications such as Certified Professional in Learning and Performance (CPLP) or equivalent strongly preferred.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.