Key Account Support Administrator

Key Account Support Administrator

Location: Abingdon (OX14 1RL)

At Trinity Fire & Security were more than just experts in safety and security were a supportive team with a shared purpose: protecting what matters most to our customers.

Were looking for a proactive friendly Key Account Support Administrator to join our Abingdon office (OX14 1RL) and play a vital role in keeping our service operations running seamlessly.

This is an excellent opportunity to become part of a workplace where teamwork respect and mutual support are central to everything we do. Youll join a collaborative environment where your ideas are valued and your work truly makes a difference every day.

What Youll Be Doing

As a Key Account Support Administrator youll be the key connection between our customers and our field engineers coordinating appointments solving problems and ensuring we deliver on our promises.

You will:

• Plan and schedule field engineer visits responding quickly and effectively to changing customer needs.

• Deliver outstanding service in every interaction whether on a quick call or a detailed email.

• Work closely with engineers coordinators and other team members to ensure jobs are completed efficiently and to a high standard.

What Were Looking For

At Trinity we know that how you work with others matters as much as what you know. Were looking for someone who:

Enjoys helping others you take pride in making customers feel heard and supported.

Is eager to learn and grow youre curious open to feedback and ready to build your skills.

Stays organised and adaptable you can juggle priorities and stay calm in a fast-paced environment.

Brings positivity and a solution-focused approach youre a team player whos always ready to lend a hand.

Why Youll Love Working Here

• A supportive friendly team that values collaboration and clear communication.

• Flexible working hours to help you balance work and life.

• 23 days holiday (plus bank holidays).

• Pension scheme and life assurance to support your future.

• Access to our Employee Assistance Programme for your wellbeing.

Equal Opportunities in Practice

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age disability sex gender reassignment sexual orientation pregnancy and maternity race religion or belief and marriage and civil partnerships.

Security Vetting

It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.

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